Orbitz / Did not cancel reservation
Several years ago, I booked a room several months in advance and had to cancel. I followed their procedure, was within the period required to cancel, and everything, but my credit card was still charged for the room.
I was unable to recoup the loss ($150). In fact, it caused my account to overdraw ($35) since I was unaware the reservation had not been canceled as ordered.
Their customer service was extremely unhelpful.
This has bothered me ever since. I will never recommend their services to anyone.
More Orbitz Complaints & Reviews
- Orbitz - Horrifying service, dishonesty, scams 
- Orbitz - Price Assurance scam 
- Orbitz - Orbitz access America insurance scam 
- Orbitz - Credit card charged, no hotel room booked! 
- Orbitz - annoying promo Emails 
- Orbitz - defected car
- Orbitz - customer service / flight bookings
- Orbitz - flights
- Orbitz - flight cancellation - no refund of monies
- Orbitz - exchange and refund