This review was chosen algorithmically as the most valued customer feedback.
Optumrx promised medications for pain, to help the suffering and needy. Prices were very appropriate. Beware. I was fooled. The website is generous, easy and available. DO NOT BUY FROM THESE PEOPLE! They are selling drugs that are illegal.
Cannot access OPTUM RX to manage mine or my husband's medications. How long will OPTUM RX access be down, cannot access via OPTUM RX direct or thru my medical insurance portal. And my husband's diabetic Humalog is on back order for 3 months now. Not good
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joseph barfield
NEWTON, US
1 comments
joseph barfield
of NEWTON, US
Feb 22, 20231:25 pm EST
Optium Rx did not send my diabeties medication and i am completely out!
I called and the earliest date is 4 days away before i can receive it. I was on auto refills.
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KMAYpos
nowhere, GB
1 comments
KMAYpos
of nowhere, GB
Jan 16, 20237:00 am EST
they said the prescription was cancelled it had expired (it was sent on 1/9/23, its 1/10/23) so you mean to tell me the prescription was cancelled before 24 hours because you can't read?
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Barry Ellison
, US
1 comments
Barry Ellison
of US
Jan 10, 20233:16 am EST
lights are on and nobody is home
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Raji Sinha
ALBUQUERQUE, US
1 complaint
1 comments
Raji Sinha
of ALBUQUERQUE, US
Oct 23, 20222:56 am EDT
In 2021 Optimarx charged too much money for my medicine, Advair (Inhalelor). I returned it but they never acknowledge it and stop giving me medicine. I a retired 82 years old. Is there any way you can forgive that money and I will start buying medicine from you? I like Optimax. Please help me
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sashashah
, US
1 comments
sashashah
of US
Oct 03, 20223:37 am EDT
I was charged $307 on my credit card without my permission or knowledge until I checked my statement. ABSOLUTELY RIDICULOUS!
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rackowitz
tyler, US
1 complaint
1 comments
rackowitz
of tyler, US
Aug 22, 20225:08 am EDT
Verified customerThis comment was posted by a verified customer. Learn more
Too numerous to dialogue If someone is interested, call me
Hard to believe such a potentially great Co. is so disjointed. Probably my last order---What frustration Even the survey does not work.
What happened there?
I wonder if senior management knows what is happening?
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John Ferry
, US
1 comments
John Ferry
of US
Sep 29, 20196:16 pm EDT
Verified customerThis comment was posted by a verified customer. Learn more
My doctor call into Optum RX mail order 9/11/19 is a medicine to keep my heart in rhythm to avoid afib and another stroke. It is now the 23rd and Optum RX keeps canceling the prescription saying they have to talk to my doctor.I have connected them up with my doctor's office and still get the same answers from Optum RX and they cancel again
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Bscanzano
, US
1 comments
Bscanzano
of US
Nov 12, 201810:41 pm EST
Verified customerThis comment was posted by a verified customer. Learn more
My doctor & I have been trying & trying to get my script filled for estratest hs for 3 months. This is totally insane & I will be contacting consumer affairs & the better business in ny so people won't waste their time !
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Zhijun Ruble
, US
1 comments
Zhijun Ruble
of US
Oct 15, 201810:51 am EDT
Verified customerThis comment was posted by a verified customer. Learn more
I had one requested medication Estradiol Dis 0.1mg, three months is 20 dollars, but they kept sending me Minilliv patch 0.1 mg, three months is 139 dollars. I found called before shipping, but they still sent me Minilliv and charged me 139 dollars. I have documents approved what requested and what shipped.
zruble@hotmail.com
View 0 more photos
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Bindhumol1988
, US
1 comments
Bindhumol1988
of US
Sep 11, 20186:28 am EDT
Very bad service. If you don't have adequate set up or staffs don't make it mandatory home delivery.. it is just waist of time. I had to be on phone for 1 HR today.
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Tony Ieradi
, US
1 comments
Tony Ieradi
of US
Sep 10, 20189:55 pm EDT
The website has been down for 2 months. They keep saying "it will be up tomorrow". In this day and age home can a company be down for 2 months? What a pain it is dealing with them. Worst customer service ever and we will switch providers. I hope they go out of business! How can this be?
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Chet Wozniak
, US
1 comments
Chet Wozniak
of US
Sep 10, 20185:27 am EDT
Verified customerThis comment was posted by a verified customer. Learn more
Synthroid rx ran out 4 days ago. this is a death sentence
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whitefeatherfloating
, US
1 comments
whitefeatherfloating
of US
Sep 03, 201812:47 pm EDT
Verified customerThis comment was posted by a verified customer. Learn more
I just called for my last refills on 11/26/17, and the recording said I did not have any refills left. I don't understand this!
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Nelson Silverstein
, US
1 complaint
1 comments
Nelson Silverstein
of US
Aug 15, 20184:49 am EDT
Their web site does not work. Track order link "sorry try again at later date"
Unable to track package requiring signature
Try calling interminable hd time s 20+ min
I
Cannot access OPTUM RX to manage mine or my husband's medications. How long will OPTUM RX access be down, cannot access via OPTUM RX direct or thru my medical insurance portal. And my husband's diabetic Humalog is on back order for 3 months now. Not good
Optium Rx did not send my diabeties medication and i am completely out!
I called and the earliest date is 4 days away before i can receive it. I was on auto refills.
they said the prescription was cancelled it had expired (it was sent on 1/9/23, its 1/10/23) so you mean to tell me the prescription was cancelled before 24 hours because you can't read?
lights are on and nobody is home
In 2021 Optimarx charged too much money for my medicine, Advair (Inhalelor). I returned it but they never acknowledge it and stop giving me medicine. I a retired 82 years old. Is there any way you can forgive that money and I will start buying medicine from you? I like Optimax. Please help me
I was charged $307 on my credit card without my permission or knowledge until I checked my statement. ABSOLUTELY RIDICULOUS!
Too numerous to dialogue If someone is interested, call me
Hard to believe such a potentially great Co. is so disjointed. Probably my last order---What frustration Even the survey does not work.
What happened there?
I wonder if senior management knows what is happening?
My doctor call into Optum RX mail order 9/11/19 is a medicine to keep my heart in rhythm to avoid afib and another stroke. It is now the 23rd and Optum RX keeps canceling the prescription saying they have to talk to my doctor.I have connected them up with my doctor's office and still get the same answers from Optum RX and they cancel again
My doctor & I have been trying & trying to get my script filled for estratest hs for 3 months. This is totally insane & I will be contacting consumer affairs & the better business in ny so people won't waste their time !
I had one requested medication Estradiol Dis 0.1mg, three months is 20 dollars, but they kept sending me Minilliv patch 0.1 mg, three months is 139 dollars. I found called before shipping, but they still sent me Minilliv and charged me 139 dollars. I have documents approved what requested and what shipped.
zruble@hotmail.com
Very bad service. If you don't have adequate set up or staffs don't make it mandatory home delivery.. it is just waist of time. I had to be on phone for 1 HR today.
The website has been down for 2 months. They keep saying "it will be up tomorrow". In this day and age home can a company be down for 2 months? What a pain it is dealing with them. Worst customer service ever and we will switch providers. I hope they go out of business! How can this be?
Synthroid rx ran out 4 days ago. this is a death sentence
I just called for my last refills on 11/26/17, and the recording said I did not have any refills left. I don't understand this!
Their web site does not work. Track order link "sorry try again at later date"
Unable to track package requiring signature
Try calling interminable hd time s 20+ min
I