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Optimum / cable boxes

1 Lodi, CA, United States

I wanted to switch back to my old box. The customer representative talked me out of it. I'm very annoyed. If I want the old box back it should be my choice. He was very rude!
Can someone please help me get my old boxes back?
I feel it is my choice as a customer (for many years) to switch back to the old box. I had no problems with it. This new box, I don't like it. I've had too many problems with this one.
As of right now, I'm having an issue with the remote.
I need and want the old box back!
Thank you

Jun 2, 2018

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