The most trusted and popular consumer complaints website
Explore your opportunities! Create an account or Sign In

OpticalTel / Internet service

1 P.O Box 029018Miami FL, United States Review updated:
Contact information:

. I been having issues with my Internet everyday for over a month now and every time I call customer service their is always a lack of understanding of wheat's going on in regards to my service.
My Internet drops everyday several times a day and I can't understand why. I am paying for a service that has major issues and I need it fix.
The customer service rep was very disrespectful and will file a complaint with Cutler Cay association asap.

Jan 26, 2016
Sort by: UpDate | Rating


  • Ke
      4th of Feb, 2017
    0 Votes

    I totally agree Careless tech support if any... 3 weeks ago my cellspot from t-mobile stopped working after 3 months of steady service. Ports are open, router is not an issue OPTICATEL is the issue...Case 408583 on their database (if the have it...) check other reviews at yelp...

  • Ho
      3rd of Jul, 2017
    0 Votes

    Ocala Grand Reserve without internet for 5 days. When calling for updates on status they would lie for the first 3 days, then just stopped taking calls.

  • Dy
      13th of Jan, 2018
    0 Votes

    Total bogus company, they are not in the business of being an ISP. There is a scam going on internally with this company. AVOID!

  • Ra
      2nd of Oct, 2018
    0 Votes
    OpticalTel - Service
    West Palm Beach
    United States

    I been waiting over almost a year and I still have no service and they have fail to contact me. I order online as we were requested but I never was contacted, You have provided service to my neighbors but I never was contacted.

Post your comment