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OpinionOutpost
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4.3 582 Reviews

OpinionOutpost Complaints Summary

3 Resolved
103 Unresolved
Our verdict: If considering services from OpinionOutpost with a critical resolution rate, extra caution is advised. Examine detailed customer feedback to understand the severity and nature of unresolved issues. Be prepared for the possibility of unsatisfactory responses and have contingency plans, including seeking assistance from consumer advocacy groups if necessary.
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OpinionOutpost reviews & complaints 112

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Newest OpinionOutpost reviews & complaints

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T
2:26 pm EDT

OpinionOutpost never compensated

I have been a member of opinion outpost for a few months now and on August 21, 2017 I successfully completed a TV study worth 200 points ( equal to 20 dollars ) and I have yet to be compensated. After sending at least 4 different emails to the help desk ( which I have screen shots of ) at opinion outpost I have not gotten one email back in regards to this matter besides that it takes 4 to 6 weeks to receive my payment. So as I wait patiently I still continue to complete survey's and today September 20, 2017 I log into my account to cash out on my points that I do have and I received a message saying my account is frozen. Wow I have done nothibg for them to suspect my account of anything besides me wanting to get paid for my time and energy. This was such a inconvenience for me as I desperately needed my earned money. I contacted the help desk once again and still no response. I am very disappointed and I will continue to find out who or what I can do or reach in regards to this matter. Will keep you guys posted until then please be mindful of this site.

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4:31 pm EDT
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OpinionOutpost cannot redeem points earned from surveys

For the past two days I have been trying to redeem the points I earned from completing surveys on OpinionOutpost. I did nothing different than I normally do when redeeming my points. Now I get an error message stating my "account has been suspended due to data issues." I gave a lot of my time to complete the surveys, so please be fair and allow me access to my points. If something changed, an explanation would be appreciated.

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12:27 pm EDT

OpinionOutpost account frozen and will not let me take out the $80.00 of mine.

I have been doing surveys for this company for quite awhile. Now that I want to take out my money it says this account is frozen. I think $80.00 dollars is an amount that I will fight for because I need the money. Cannot believe that they are doing this to me. I need help on this. My name is Deanna O'Neil, Bend, Oregon 97703. I have been trying to get into my account for over a week now, so it's time I do something about it. Todays date is 09/04/2017 My e-mail address is [protected]@q.com.

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12:07 pm EDT

OpinionOutpost surveys

I am not getting any surveys in my inbox can you please look into it for me I have had this problem before and you fixed it I cannot understand why this keeps happening can you please fix this issue for me again Sincerely, Linda Pope you can contact me @ [protected]@bellsouth.net I love doing your surveys it helps me with my Christmas money I live on a fixed income and these surveys come in handy.

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12:38 am EDT

OpinionOutpost opinion outpost paypal claim

For two days now I have been trying to claim my 100 points it will not let me use my paypal so I was trying to use my moms paypal account and it still wont let me cash out, now this is what my account says Sorry, we are unable to process your claim. This transaction has been flagged in our systems. If you would like more information please contact our helpdesk. So I'm needing to find out what I need to do to be able to cash out. my account is under Brooke huggins. my number is [protected]. Thank you.

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11:47 am EDT
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OpinionOutpost sheppard

I have been with Opinion Outpost for quite a while now and on many instances when I try to redeem my points, they freeze my account with the explanation'Your account has been frozen due to data concerns' which means that they don't have the funds to pay me. When asked why my account was frozen, I get no response from the helpdesk...I think that this should be reported to a higher authority since there are numerous complaints filed against them. Does anyone know who to contact for matters like this?

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6:24 am EDT

OpinionOutpost membership terminated

opinion outpost have terminated my membership for violation of the terms and condition I never have had a problem like this with a website I have joined I want to be a member of opinion outpost please tell me what I should do in this situation please let me be a member of opinion outpost again I promise I will not break the terms and conditions again I made a mistake the first time because I didn't know the survey website policy please email message me my email address is [protected]@yahoo.com and tell me if I can be a member again of the survey website opinionoutpost.co. uk please email message me thanks.

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11:18 am EDT
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OpinionOutpost survey links all say "unexpected error" when page loads

I've been using Opinion Outpost since early August, 2017. I've been a consistent, daily user up until about 3-4 days ago when each invitation I get tells me that an "Unexpected Error" occurred (says it inany different languages. I can screenshot it if necessary. I already had accumulated $15.60, which is pending payment as of yesterday. I was wondering how this can be fixed? I didn't want to cash out so soon, but the problem isn't being addressed. This is my second attempt at finding a solution.

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9:09 am EDT
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OpinionOutpost says $ (10) is pending

Good morning I did surveys yesterday eve Aug-28-2017 in hopes of making a few dollars to catch the bus to look for a job so I'm familiar with the site my daughter mother showed me so I completed enough 104 redeem it & PayPal has been verified over 3years & when I try to transfer the $(10) bucks to my debit card it said pending is this serious scam!

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10:25 pm EDT

OpinionOutpost frozen account

right after cashing out 100 points to paypal for $10 I attempted to sign back in to my account I got the message that follows (your account has been frozen due to data concerns) I have always done exactly what I was told to do answer questions honestly which I have, read each survey question carefully and not to speed through the survey which I did exactly as they told me to do and I have not received the $ 10 to my paypal account and I only use 1 email account

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6:35 pm EDT
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OpinionOutpost survey payments

My name is Sharon Rivas. When I went to cash in my opinion points to Pay Pal. When it asked for my Pay Pal information, my account locked up. The message said "account locked due to data concerns". I have not been able to get into my account or obviously been paid yet. My account with online survey company "opinion outpost" has 228 points. My email is [protected]@gmail.com.

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2:23 pm EDT

OpinionOutpost survey done twice

i was on survey PRJ-279924-QL5Y5* it said not complete. I did this twice watched the video 2 times for 1 hr a piece . I thought I made a mistake the first time so i re did it. after the video a screen came up.

Thank you for watching the video. Please make sure you have taken the picture. You can continue with the survey now. AND NOTHING BUT 2 HRS OF WASTED TIME. It said I was to be compensated $12.00 . Please look into this my time is very valuable to me.
IT WAS ON THE SHOW CLAWS

My e-mail address is [protected]@GMAIL.COM

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5:16 pm EDT
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OpinionOutpost opinion outpost

Pledge tell me what's going on I have tried to logon in for about 4 days
And I haven't been able to get into the site keeps saying that my account has been frozen and they don't let me login . I do these survey all the time I changed my number but kept the same email address so that shouldn't have anything to do with it please get this straight as I need to go back to doing your surveys again . Thank you

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4:05 pm EDT

OpinionOutpost account frozen whilst cashing my points

My account has been frozen whilst cashing in my points in PayPal, very frustrated. I got the following message.
Your membership has been terminated as a result of the violation of the Opinion Outpost Terms & Conditions. For questions, please, contact [protected]@opinionoutpost.co.uk
I have send them an email and had an autoresponse saying it will take more than one or two working days to get back, 5 days now, no response. I can see it has happened to a lot of people already. Really furious to find that they are cheaters.

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Joyce Nicole Carter
, US
Aug 01, 2017 7:37 am EDT

I tried to redeem my points and now my account is frozen. What is going on?

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Navya Anu
, US
Jul 21, 2017 11:41 pm EDT
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Hi even opinion world.in also in the same lines of terminating accounts if we try to redeem our points for the vouchers. I have 540 points with opinionworld.in. Yesterdat(July 21st, 2017) when i tried to redeem, it said your account terminated. 10 days back my sister enquired if any FP vouchers available with you to redeem her 700 points, her account was terminated.
Both are of survey sampling internationsl (SSI) panels. Please am cautioning you to not to believe them and do surveys with them. I hop they are cheating us. They are using our valuable time to invest on surveys and when we redeem they are terminating us and they are benefitig by not paying us. Pls pls dont do their surveys. This is my experience.

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Navya Anu
, US
Jul 21, 2017 11:38 pm EDT
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Hi even opinion world.in also in the same lines of terminating accounts if we try to redeem our points for the vouchers. I have 540 points with opinionworld.in. Yesterdat(July 21st, 2017) when i tried to redeem, it said your account terminated. 10 days back my sister enquired if any FP vouchers available with you to redeem her 700 points, her account was terminated.
Both are of survey sampling internationsl (SSI) panels. Please am cautioning you to not to believe them and do surveys with them. I hop they are cheating us. They are using our valuable time to invest on surveys and when we redeem they are terminating us and they are benefitig by not paying us. Pls pls do their surveys. This is my experience.

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S
6:49 pm EDT
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OpinionOutpost it was weird as if they were gathering information to sell.

They would give me 5 points for signing up. The questions were exhaustive and felt like they were gathering information on me to sell. (Just a feeling, no evidence.) Then they asked me to take a survey. I took one that would take about "25 minutes." The questions started, still asking me my likes and dislikes with some personal questions. Against thinking. "They know a lot about me to sell this to someone." About 20 minutes into it I was told I didn't qualify, but more surveys available. Then it dawned on me. Several years ago, I had signed up and this happened each time; gathering more information and almost the time gone told I didn't qualify. (Obe question? "With more than 5 words tell us what you want to be doing 5 years from now." What does this have to do with answering their surveys?)

Not saying this with everyone, but I believe it has other motives than asking my opinion; me making money.

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6:35 pm EDT
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OpinionOutpost froze my account when trying to redeem points for amazon gift cards.

My account keeps getting frozen when I try to redeem points.
First time was 5/30. When I tried to redeem points, I got a message that it couldn't be done at this time and the situation would be looked into.
When I tried to log into my account, I got the message "Your account has been frozen due to data concerns." I emailed their helpdesk on 5/30
I received a reply on 6/1 asking for information which I supplied that same day. They wanted my name, address, DOB, device I was using and locaton.
On 6/4, I received an email they had received my info and would pass it onto the accounts department.
On June 6, i was informed the account was now restored and I was able to redeem 200 points.
6/9-I had taken some more surveys and tried to redeem points. Got the same message again and then my account was frozen. Again was told it was referred.
6/13 was informed account was restored. 6/14 I was still frozen out and emailed them again
6/21 was informed it was restored. It wasn't. I emailed again.
6/27 was informed it was restored and and to wait 24 hours for full activation. I did wait, was able to take some surveys, tried again to redeem points and got message again that they couldn't process it and then my account was frozen again.

.

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3:47 pm EDT

OpinionOutpost report this online company for non-payment of services.

Opinion Outpost also froze my account when I tried to cash out via Pay Pal for numerous surveys completed, in the amount of $30.00.
Since Opinion Outpost is located in Connecticut, filing a complaint to the Connecticut Attorney General's office is the best course of action, plus reporting them to the Connecticut Better Business Bureau. Filing complaints can be completed online.

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11:37 pm EDT
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OpinionOutpost froze my account while I was checking out with paypal

I was in the process of cashing out. I had 103 points and had hit the PayPal button. It redirected me to PayPal and then a message pops up that my account is froze. I've been having a lot of problems this last year where I complete a survey and don't get credit. Some of these surveys are 20 - 30 minutes long. Time wasted and no points. I leave them alone for a few months when this happens but after a few months I give them another try. Things were going OK for the last week until today. I spent 25 minutes on a survey. They tell me I'm done and thank you. I get redirected to opinion outpost page that survey had enough response, so no points. I only needed 13 to cash out. I didn't complain because when you do they punish you by not giving you surveys. So I lost 25 minutes today. I kept getting a check back later messsage. Finally tonight at 10:30 pm I get a survey for 15 points. I spend almost 30 minutes doing it. I finish, then go to cashout and that's when my account was froze. Not before I gave them answers but right when I was getting my $10! I want my money!

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James Boyce
, US
Jul 10, 2017 7:32 pm EDT

i am going thru this frozen acct while trying to redeem 10.00

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10:22 am EDT
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OpinionOutpost I have been frozen out of my payment to paypal

I just finished doing a survey for balancing the government in which I earned 4 points which gave me a total of 101 points. I went to cash out $10 to my PayPal account and was told I was frozen out because of some fraud I committed. Please let me know if you were hacked or you are just not wanting to give me the $10?
I have been taking your surveys for quite sometime now and have had other issues come up but they were settled after a brief phone call.
This is the first time I have been totally frozen out and told I did something illegal. #4424

My name is Patricia Vodika [protected] e-mail: [protected]@yahoo.com

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AC5
, US
Jun 21, 2017 11:39 pm EDT
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They just did me the same way! I had 103 points, hit redeem with PayPal and then it redirected me to PayPal and then I get a message my account is frozen!

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1:29 pm EDT
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OpinionOutpost can't log in

I attempted to log in so I could redeem points and I can't get in. Also after this occurred I noticed I am no long receiving surveys. What is going on? I have over 900 points and finally got PayPal account verified only to have no way to redeem points. I hope this is a simple problem to fix! I spent time doing the surveys and now feel it was for nothing.

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OpinionOutpost Customer Reviews Overview

OpinionOutpost is an online platform that connects businesses and researchers with individuals willing to provide feedback through surveys. Users sign up to participate in market research by sharing their opinions on various products and services. In exchange for their time and insights, participants earn rewards such as cash or gift cards. The service aims to facilitate consumer-driven data collection while offering users a way to earn incentives for their contributions. OpinionOutpost is a tool for those looking to influence future products and services while receiving compensation for their input.

OpinionOutpost In-depth Review

In summary: OpinionOutpost is a user-friendly platform that offers a variety of surveys to its users. It stands out for its straightforward sign-up process, diverse survey options, and a reward system that incentivizes participation. While the survey frequency and payout threshold are reasonable, users should be aware of the time commitment required for each survey. The platform's reliability, coupled with an intuitive user interface, makes it a competitive option in the market of survey sites. However, like any platform, it has its pros and cons, which should be considered before signing up.

Overview of OpinionOutpost: OpinionOutpost is an online platform that rewards users for sharing their opinions through surveys. It connects companies with consumers who provide valuable feedback on products and services, influencing future business decisions.

Ease of Use and Website Navigation: The website is designed with simplicity in mind, making it easy for users to navigate and find surveys that match their interests. The layout is intuitive, and users can quickly access their account information and rewards.

Sign-Up Process: Registering with OpinionOutpost is straightforward. Users are required to provide basic information and can start participating in surveys shortly after completing the sign-up process.

Variety and Types of Surveys Offered: OpinionOutpost offers a wide range of surveys, including consumer products, advertising effectiveness, and political opinions. This variety ensures that users have access to surveys that are relevant to their interests and expertise.

Time Commitment and Survey Length: Surveys vary in length, typically taking between 10 to 30 minutes to complete. Users should be prepared to dedicate a reasonable amount of time to each survey to earn rewards.

Reward System and Incentives: Participants are rewarded with points for each survey completed, which can be exchanged for cash or gift cards. The platform occasionally offers sweepstakes entries and other incentives as additional motivation.

Payout Threshold and Redemption Options: The payout threshold is relatively low, allowing users to redeem their points for rewards more frequently. Redemption options include PayPal cash and popular gift cards, providing flexibility for users.

Reliability and Frequency of Survey Opportunities: OpinionOutpost is known for providing a steady stream of survey opportunities, although the frequency can vary based on the user's demographic profile.

User Experience and Interface: The platform's interface is clean and user-friendly, contributing to a positive user experience. Information is presented clearly, and the process of taking surveys is streamlined.

Customer Support and Service: OpinionOutpost offers customer support through email and an FAQ section. Response times may vary, but the service is generally helpful in resolving user issues.

Privacy and Data Protection: The platform takes user privacy seriously, employing measures to protect personal information and ensure data is used in accordance with their privacy policy.

Community Feedback and User Reviews: User reviews are mixed, with some praising the platform for its ease of use and reward system, while others cite concerns over qualifying for surveys and customer service responsiveness.

Mobile Accessibility and App Functionality: While OpinionOutpost does not have a dedicated mobile app, the website is mobile-friendly, allowing users to take surveys on the go from their smartphone or tablet.

Comparison with Competing Survey Platforms: Compared to other survey sites, OpinionOutpost offers competitive rewards and a user-friendly experience. However, some competing platforms may have a higher survey availability or offer additional ways to earn points.

Pros and Cons: Pros include a user-friendly interface, diverse survey options, and a reasonable reward system. Cons may include the potential difficulty in qualifying for surveys and the variability in survey frequency.

Final Verdict and Recommendations: OpinionOutpost is a legitimate survey platform that is worth considering for those looking to earn extra income through surveys. It is recommended for users who appreciate a straightforward and user-centric approach to online surveys. However, users should manage their expectations regarding the frequency of surveys and qualification criteria.

How to file a complaint about OpinionOutpost?

Here is a comprehensive guide on how to file a complaint or review about OpinionOutpost on ComplaintsBoard.com:

1. Log in or Create an Account:
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- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.

3. Writing the Title:
- Summarize the main issue with OpinionOutpost in the 'Complaint Title' section.

4. Detailing the Experience:
- Provide detailed information about your experience with OpinionOutpost. Include key areas such as transactions, the nature of the issue, steps taken to resolve it, personal impact, and the company's response.

5. Attaching Supporting Documents:
- Attach any relevant supporting documents that can strengthen your complaint. Avoid including sensitive personal data.

6. Filling Optional Fields:
- Use the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.

7. Review Before Submission:
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8. Submission Process:
- Click the 'Submit' button to submit your complaint or review.

9. Post-Submission Actions:
- Regularly check for responses or updates related to your complaint on ComplaintsBoard.com.

Ensure you follow each step carefully to effectively file your complaint or review about OpinionOutpost on ComplaintsBoard.com.

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OpinionOutpost contacts

Phone number

+1 (877) 254-1234

Website

www.opinionoutpost.com

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