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1.5 97 Reviews
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OpenSky complaints 79

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12:06 pm EDT
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OpenSky mini smallest invisible wireless 4.0 bluetooth headphones with mic

Order number [protected] I payed for this order on 08/05/2018 and it says it was delivered 08/08/2016 usps info says it was delivered to another address I have tried several times to contact you guys but I never get a response. at this point I would like a refund because I don't see how the address was mixed up when clearly it was on your website if possible please contact me immediately.

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9:33 am EDT

OpenSky watch

Still not delivered and it has been over a month. I order about the middle of July 2018. I tried to contact but get stuck in a loop that keeps asking for my email and password. My order number is [protected]. I have tried to contact this place over the last two weeks. I called customer service and got a recording that said customer service was not available but I could go to there website. I did but got stuck again is a loop.

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5:38 am EDT
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OpenSky unauthorized credit card charges

Hi,

I've been charged twice on the 31 of July 2018 on my Credit Card. 118, 49 euros and 130.80 euros withouth any number of transaction, just the name of the company : Opensky Project

I have no idea of what could be these charges. I don't even know the OpenSky project company
So i would like to know what is it for if that make sense. Or i want a Refund.

My mail: flo.[protected]@hotmail.fr

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3:42 pm EDT
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OpenSky merchant payments

Merchants beware! Opensky has many tricks up their sleeve. (1) delay orders from customer, to delay payments to merchant s. (2) account never correctly shows amount due to you (3) will lie about payment being issued (4) will lie about issuing a refund to customer and charge back to you, the merchant. No phones, no cust service, no contact info!

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12:04 pm EDT
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OpenSky women elastic cotton pants order no.[protected]

They sent my order to a different address and I haven't received another pair. My Visa card was charged for $28.20. I want them to send me what I have payed for. I don't know how much more information you need. I payed for something I never received and it looks like I got screwed. I will never order from OpenSky again and I hope this gets posted to let other people from ordering from this Company.

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Update by Joann Perez
Jun 25, 2018 11:22 am EDT

I have not received it as of 6/24/18. You shipped to a wrong address. When will I receive my order? The order was for a pair of Woman Elastic Breathable Cotton Pants . The color was green. In the size of small. If you don't send them then credit my Visa card . The order number is [protected]. Please resolve this problem as soon as possible.

Update by Joann Perez
Jun 25, 2018 11:33 am EDT

This order was sent t the wrong address. Order no. [protected]. I was suppose to received another pair and as of today I still do not have them. This order was put on my Visa card for the amount of $28.20. If I do not get them I need my credit put back on my card. How much more information do you need? I payed for this item and I would like to have it delivered to me.

Update by Joann Perez
Jun 25, 2018 11:39 am EDT

As of today [protected] I have not received my order [protected]

Update by Joann Perez
Jun 25, 2018 11:37 am EDT

When will I receive my order [protected]. You sent it to the wrong address and I still have not received another pair that you said you were going to send to me. This has already been payed for.

Update by Joann Perez
Jun 25, 2018 11:33 am EDT

I want you to send me my order that I paid for.

Update by Joann Perez
Jun 25, 2018 11:24 am EDT

Please take of this matter.

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10:06 am EDT

OpenSky customer service

This is the worst customer service I have ever experienced. There is no phone to call, no personal service and response time is awful. I ordered an item for mother's day on may 1 with a supposed $100 credit email I had received. This credit was not applied and I never got a response to the email asking why it had not been applied.in any case, I did receive an email confirming that it would arrive on time for mother's day, but it was shipped to utah instead of florida! I was told the supplier would immediately send another and asked whether I would receive it in time. Needless to say, I did not. Upon receipt, the item is unsatisfactory and certainly not what I expected as pictured on the website. I emailed again immediately upon receipt on may 14 requesting a return label and demanding full refund of the total amount that was charged to my card since may 1. It is now may 16 and I have not heard back. I have now paid for an item that in my opinion is not worth what was charged to my card 2 weeks ago and don't know how long or if I will even receive full refund.

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Joann Witherspoon
, US
Sep 25, 2018 11:02 pm EDT

I'm in total agreement with you. Bad customer service. They finally after about 3 days of me emailing them someone finally responded. Then they give you the wrong response to a complaint. I pacifically asked them to not refund money owed to an account that had been closed. Guess what? They tried to post my refund into the wrong account. I even asked them to email me making sure that we had the right account, no response. They still trying to use the old account. Who work in their customer service? My final email to them is I want to talk to the manager. I'm done talking to you.

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Joann Witherspoon
, US
Sep 25, 2018 11:03 pm EDT

I've already commented.

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11:20 am EDT
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OpenSky brown leather handbag

I ordered a handbag over 3 weeks ago and never received it. According to the tracking, it has been stuck somewhere since 3/19. I e-mailed twiceand got a generic response and said I would get and answer within 2 days. Still nothing. When I call in the phone it says there is no customer service by phone. The e-mail says case number:1053890.
This company has terrible, unresponsive customer service.

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6:52 pm EDT

OpenSky blouses - two2 blue blouses youphor-64805e69-59710e2326288

I did not opene both blouses. They look beautiful. I put them away for gifts.
One was just given as a gift. There is a manufacturers flaw. The blouse is marked, 3xl UNFORTUNATELY the Sleeves that were sewn on are more like a SMALL. I tried to put my arm thru the sleeve and could not it was too small...I am size 'Large'.
I would appreciate these two blouses with the right size sleeves.

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12:08 am EST

OpenSky unethical practices

On 12/22/17 I filled out an application online and provided the $300 for a credit card to be sent in the mail. Called back and of course a new one is provided have to wait up to 10 days call again and again wait more and more days, I received a statement in the mail saying I owe them $38 so my address is good. Today is 2/2/18 . Still waiting for my 3 day expedited card. Almost 2/7/18, payment is due for $38 on a card I have not received and have no explanations for or compensated in any way!

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11:02 am EST
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OpenSky order number #[protected]-1

The wrong initial is behind the name. The name is Garvey and the letter is S, I think. This is the second time I have sent an email about this product. I have ordered 4 other items since September all have been perfect. I currently have another order that I am waiting on. Please help me! This is a gift, need to have it by Jan 26th, it is a closing gift.

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Update by Kay McCloskey
Jan 17, 2018 11:03 am EST

Wrong letter on item ordered and no way to talk with people at Open Sky. Have emailed twice with no response

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Sandra Crawford
, US
Feb 03, 2018 5:02 pm EST
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Open sky I haven't received my order for my tooth brush order number #[protected]. order on 1/13.2018.my name is Sandra Crawford 4245 n 38th street Milwaukee Wisconsin 53216 phone number [protected] email address crawfordsandra@wi rr.com

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8:42 am EST
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OpenSky my checking account

$892.82 was charged to my checking account by "Open Sky Project in Card." I have no idea WHY! I do not have a credit card with your company. I made two purchases - one in June of 2017 and one in August of 2017 - both with my ATM card out of my checking account. My account is now overdrawn because of this charge and I had to put a hold on it. I want immediate assistance in having this charge removed as I did not make it. I also want to know how this happened.

Diane Grimmie
1227 Fenwick Rd.
Phila., PA 19115
[protected]

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9:21 am EST

OpenSky picture keeper connect

Order #[protected]-1 purchased through Groupon invoice #[protected]-120c-49df-bb0a-9bb02430c808 paid for through PayPal transaction 18B74078Ge210412E on Nov. 27, 2017. Have contacted OpenSky three times with absolutely no response. Item does not fit my iPad ports. Need to return and get refund for $62.94. Will never ever use these venders again and will not recommend them to anyone.

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9:52 pm EST

OpenSky kelliesfashion440

I placed an order with this seller for an atari heavy sixer. Included with that product listing were multiple games, controllers, and rare Box. After the sale was accepted the seller decided they did not want to honor the sale. After I made my purchase I notice there were quite a few other similar items for much more money. I can only assume that they also saw these and decided they wanted more money. So they refused to honor mine reneging on our agreement. The order that I had placed has now been broken up into multiple listings. All of the items are still there and are now for sale on their site for almost 700 times the price we agreed on.

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7:59 am EST

OpenSky led lights

I recently ordered some LED battery operated lights to go on my centerpieces for my wedding. I ordered silver and they sent me gold. Now I can't get a hold of anyone at OpenSky to fix this issue. I have tried emailing twice and I tried calling the customer service line. No answer. Obviously, my colors are silver and blue, so the gold ones don't work. I need this problem fixed fast! My wedding is coming up mid January! Someone please help!

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8:21 am EST
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OpenSky order and customer service.

I ordered LOLs for my 6 year old on Dec 3. It is the only toy she asked for. I still have not received my order. The customer service phone number is "not available", the answers to emails are generic, and the information when ordering is misleading. DO NOT BUY FROM THIS COMPANY! DO NOT THINK YOU ARE GETTING A BARGAIN UNLESS YOU CONSIDER GETTING RIPPED OFF A BARGAIN. DO EVERYTHING YOU CAN TO PUT THIS COMPANY OUT OF BUSINESS!

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8:58 pm EST
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OpenSky jcv popcorn velvet throw blanket

I ordered 3 blankets at the price of 9.99 each through Groupon. When I received the blankets I discovered the quality is poor. I was charged a price of 17.99 each this is false advertising. I would like to return all 3 in the same package to pay one shipping price. Please contact me with the return instructions. Thank you I am very unhappy as the blankets were Christmas gifts.

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3:50 am EST

OpenSky Horrible

It's the worst online marketplace I have ever seen. I have no idea when they started to trade, but they had to fix and improve everything before doing their business. Ordering from them was a nightmare. No way to contact them, no communication. Who should answer my questions if they appear? No one knows. Who will take responsibility if something goes wrong when your customer service seems to be lost in the woods? Awful business

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7:20 pm EST

OpenSky was mislead when I ordered some gifts...

I do not! I repeat, DO NOT want to be a part of this company. All I wanted to do as order some gifts for Christmas, and I investigate further and find it it's some kind of commitment. I don't use the email that was used to set up my account... that was a Facebook email.. I don't even know a password, and I don't use it... ever... so..I can't call you because there is no live support, I can't email you because I don't use that email... how the hell can I cancel this

Please email me at [protected]@gmail.com

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2:37 am EST

OpenSky returns

I ordered two Smart Power USB Charging Towers from the Open Sky website.
The company selling the charging towers is Vista Shops.

The ports for the USB connections are too small for my USB plugs for all of my devices (iphone, ipad, bluetooth, tablet, etc.). Consequently the charging towers are useless to me. I followed Open Sky's process for returning items (sending and email and waiting for a return label). It's been two days since I requested the return labels, and all I have received is an automated computer response.

Meanwhile, I have $38.00 outstanding. The only other company I have experienced this kind of delay regarding returns is Wish. I am frustrated with Open Sky's return process because it makes me feel like the company is not trustworthy.

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3:04 am EST

OpenSky it's terrible

Who can explain this thing to me? How does it actually work?
I put several items in my cart and periodically checked it to see how much money I would have paid if I had bought them at once.
While I was scrolling down the pages, I was distracted by my ringing phone and forgot about the website.
3 weeks later I received a package from Opensky with all of the items that were in my cart! I swear to god I have never ordered them. I am absolutely sure.
And of course, only then I noticed that my credit card was charged. So much money! Whose fault is this and who to blame? I repeat I am absolutely sure I left all of the items in the cart and never ordered anything!

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Buffalogal
, US
Feb 04, 2018 7:59 pm EST
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I did the same thing u did. I purchased from NuWave and while I was looking around “Blue Sky” came up and I was browsing. I also saw something I liked so I put into my cart. I then went back to NuWave to finish up and didn’t go back to Blue Sky. Couple days later I had an email saying my purchase from Blue Sky was on its way. I didn’t complete my ordering and didn’t think too much of coming from Blue Sky. Only way they could get my bank info was from NuWave. I also have been to my bank. They are going to work with me to get my $ back. The 2packages that we’re sent to me were returned via US Postal service. It’s been over a week now so back to the bank I go.
Cheryl G. Please Respond on complaint board as I would like to talk with others who have had this happen.

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Mitra Lujan
, US
Dec 08, 2017 5:07 pm EST
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The same thing happened to me with a few differences. I was looking at the articles for sale and I put one in my cart.I went to look at something similar and put it in the cart to compare. When I went to put the next article in, the first was gone. I went back and put the first article i the cart and the second item was gone. I let it go and was going to go back after looking through some more items. i gathered a few items in the cart and added the first item again. I kept looking and found another item, so I put it in the cart and noticed all items were gone. i thought, I give up. This has some glitch and I don't need anything anyways. The next day when I looked at my emails my bank had notified me about some transactions that looked fraudulent.To my surprise, everything I had put in the cart was ordered and it had been preauthorized because they had my account #. I tried to contact Open Sky.but there was no #, so I eailed them about every item. I called the bank and they preferred I come in. They listened to my story and were very kind in wanting to help. They too looked to find a #.They had to let the transactions go through before they could help. Now finding their #, I will call and find out why they have done this.

About OpenSky

OpenSky is an online marketplace that offers a diverse range of products, including home goods, apparel, jewelry, and electronics. It connects customers with independent merchants, providing a platform for users to discover and purchase unique items. The service emphasizes variety and discovery, catering to shoppers looking for an alternative to traditional retail options.

OpenSky Customer Reviews Overview

OpenSky is an online marketplace that offers a diverse range of products across various categories. Customers can browse through an assortment of items including home goods, fashion, jewelry, electronics, and beauty products. The platform connects shoppers with a network of merchants, providing a space for users to discover new and unique products. OpenSky emphasizes a community-driven shopping experience where users can also share and recommend items to others. The company aims to facilitate a seamless transaction process from product discovery to purchase.
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Overview of OpenSky complaint handling

OpenSky reviews first appeared on Complaints Board on Oct 1, 2012. The latest review Mixed Experiences with Opensky was posted on Mar 27, 2024. The latest complaint account being charged for unknown reason was resolved on Jan 23, 2020. OpenSky has an average consumer rating of 1 stars from 97 reviews. OpenSky has resolved 2 complaints.
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  1. OpenSky contacts

  2. OpenSky phone numbers
    +1 (844) 707-7779
    +1 (844) 707-7779
    Click up if you have successfully reached OpenSky by calling +1 (844) 707-7779 phone number 0 0 users reported that they have successfully reached OpenSky by calling +1 (844) 707-7779 phone number Click up if you have UNsuccessfully reached OpenSky by calling +1 (844) 707-7779 phone number 0 0 users reported that they have UNsuccessfully reached OpenSky by calling +1 (844) 707-7779 phone number
    +1 (660) 924-2701
    +1 (660) 924-2701
    Click up if you have successfully reached OpenSky by calling +1 (660) 924-2701 phone number 0 0 users reported that they have successfully reached OpenSky by calling +1 (660) 924-2701 phone number Click up if you have UNsuccessfully reached OpenSky by calling +1 (660) 924-2701 phone number 0 0 users reported that they have UNsuccessfully reached OpenSky by calling +1 (660) 924-2701 phone number
  3. OpenSky emails
  4. OpenSky headquarters
    152 West 25th Street, 12th Floor, New York, New York, 10001, United States
  5. OpenSky social media
OpenSky Category
OpenSky is related to the Online Shopping category.

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