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Ontel Products Corporation/Iron Gym / Merchandise has not been received

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Contact information:
Ontel Products Corporation
Phone: 1 (800) 428-1600
I sent off for my ab straps at the end of January. I paid the $7.99 by check (#3658) which was cashed on February 6, 2009.
I filled the form out using my current address:
2900 Sunridge Dr. #408
Austin, TX 78741

Upon tracking the package via the link in the notification e-mail I noted the the package was routed to the address that was printed on my check.

The FedEx tracking number: [protected] led my to the final disposition below.

Mar 5, 2009 9:45 AM At USPS facility AUSTIN, TX

Delivery exception Rerouted to revised delivery address

To date April 12, 2009 I have not received either the ab straps or a refund for shipment of the product.

I'm thoroughly enjoying the iron gym, but I would like it much better with my ab straps.

Thank you,
Juanyta Ortiz

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