Onlineweddingshoes.co.uk / I have been ignored for nearly 3 weeks
After ordering 2 pairs of bridesmaids shoes (which were actually very nice but unfortunately the bridesmaids thought they might be too high to wear all day) I returned them following the instructions on the returns form which was e-mailed to me. That was over 1 month ago. I am now £50 out of pocket and being ingnored by WSO. I was patient and waited the advised 30 days for a refund, however 5 weeks on I have sent numerous e-mails asking for information regarding my refund but have still had no response. Despite their website saying that they aim to respond to e-mails within 24 hours - I have been ignored for nearly 3 weeks. I have no idea how to go about getting back the money they have failed to return. DO NOT USE THIS WEBSITE.