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The good, the bad, and the ugly - discover what customers are saying about OnlineBiz.com

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ComplaintsBoard
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12:22 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I just discovered that there was an authorized charge of $99.00 on my account. I have never heard of this company and definitely did not authorize a debit from my account. Needless to say, I am extremely angry. I have called Bank of America and was told that since the transaction is in a pending status that they can not do anything. Their process is to pay...

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9:02 pm EDT

OnlineBiz.com Rip off

I was told there was a onetime fee for 39.95 then 129.00 shows up on my bill then another 39.95 and another I want my credit card refunded for their lies I have never received anything from them and have e-mailed not interested yet they took my card from one other business and stole money never authorized I want everything refunded and their businesses stricken from on line abuse.

Read full review of OnlineBiz.com and 8 comments
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Dianne Bowman
,
Oct 19, 2008 4:00 pm EDT

I received a bill for $129.95 on my credit card from NBCGP. When I called them, they said they could not refund me, but would cancel my "subscription". When I originally signed up for working at home, I was understanding the original charges of $1.95 and $2.95 would be charged to me, and I would receive further information.

Evidently "further information" had a fine print I did not see or understand, or have time to get to since I care for an 80 year old handicapped husband.

No kind help from NGCGP. Work from home - yep, I sure do, but I resent having to pay $129.95 for "fine print".

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FLOYD ROBINSON
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Oct 03, 2008 11:58 am EDT

A third call was made to ask for information regarding NBCGP, specifically the intitials. I was told that GP stood for group but the first three initials did not mean anything.

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FLOYD ROBINSON
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Oct 03, 2008 11:56 am EDT

I recently sp0ke to another gentleman, who did not identifly himself, regarding the fee of 129.85. I asked that he identify the web site that I allegedly clicked on for the service and he was unable to do so. He then stated that he would email me the information. I waited and waited and waited. I told him that I did not receive his email at which point he said that he didn't know whatelse to tell me. I informed him that my email was working and had been all year. He became very rude and I eventually hung up the phone.

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Thomas M. Berry
,
Sep 26, 2008 9:38 am EDT

i've experienced the same as noted above.

have tried to telephone but unable to connect

agree this is unacceptable.

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Debbie
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Sep 15, 2008 9:04 pm EDT

oh by the way the web address is to AZ State Attorneys office is
http://www.azag.gov/
they have an online form to fill out
Please everybody do this and lets get these people!

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Debbie
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Sep 15, 2008 8:59 pm EDT

I have submitted an official complaint to the AZ State Attorney's office today 9/15/08
After doing some more research I found this address that might be of use to all of you
The Bogus business name is
"BUSINESS CONSULTING SERVICES LLC"
15029 N.THOMPSON PEAK PKWY
STE B-115-620
SCOTTDALE, AZ 85260
I am now going to send emails to Google
because we found their add falsly using their name as well
You can see the ad at www.homekit4u.com
I am going to CNN and MSNBC and anybody else that I can think of as well.
If anybody has any information that can help me (and you)
get these people please send me an email
Lets get them! I'm tired of lazy scamers ruining our lives with their greed and lies

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renee
,
Aug 29, 2008 5:17 am EDT

I spoke with SHANE, at online biz, he was rude and ignorant when I was trying to find out what this business is, what it is about, I did not access this web site. Does anyone know the address to this business? The BBB needs this information and I absolutely want to put in my claim with them. Thanks.

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renee
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Aug 29, 2008 5:07 am EDT

I am dealing with everthing in your complaint, except they took $129.85, and since then have taken $39.85 four times for a total of $289.25. I have a hard time accepting these charges when I do not use their service. I am in the process of filling out a complaint form from my credit card, I can only imagine, I will end up being stuck with these charges in the end. I called the # on my credit card for online biz...the guy was an idiot...so I ended up calling him an a$$hole and hung up on him. I will be contacting the BBB! I am sick and tired of being taken advantage of.
Renee Reed

ComplaintsBoard
V
11:04 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

OnlineBiz.com Unauthorized billing

Today Onlinebiz took $47.82 from my debit card. I did not authorize this.! I remember last week I got some info from them that only cost a dollar and some change. I never ordered anything else from this company! I put money on my debit card yesterday to pay my sons bills with, who is on disability. When I tried to pay these bills today, I find I only have a little over 30 dollars on my card, when there should have been over 80 dollars. I then called my card company who informed me that my card had been debited today from ONLINEBIZ.com for $47.82. FOR WHAT? I DID NOT ORDER ANYTHING ELSE AND I CERTAINLY DID NOT AUTHORIZE THIS!

I have been trying to contact this company and they keep putting me on hold, which as I write this I am still on hole, 30 minutes to be exact...

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Ken
,
Oct 18, 2008 10:38 am EDT

I too got the $39.85 (monthly fee) and the $129.85 (initial enrollment fee) on my debt card. I just called and found out that the two charges are related (explained in previous sentence). After talking with the lady on the phone, she got approval from her supervisor to refund $100 of the charges. I took the deal and hung up. We'll see if I get the refund.

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Monica
,
Oct 14, 2008 9:55 pm EDT

I too was scammed... I had an email, however, I never authorized even the $1.XX service fee. I checked out my account and found the exact same three amounts. I will be writing to the AZ Attorney General's office and Google. I also have my bank/credit union checking it out... Advise them that your card was stolen, a fraudulent transaction and no authorization was given for this withdrawal.

I wonder how many more have been scammed. This is disgusting!

This Is Definitely NOT Good!

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Debbie
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Oct 05, 2008 8:05 pm EDT

I got all of my money back! I did contact the AZ State Attorneys office and found them to be very helpful
I suggest that you all do the same
They have a link right on their website to do this
Good Luck!

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FLOYD ROBINSON
,
Oct 03, 2008 11:43 am EDT

I recently checked my bank account statement and found a charge of $129.85 from a company identified only as NBCGP. The name didn't sound familiar to me so I telephoned the 1 - 866 number listed on the charge. I spoke to a gentleman who informed me that I had gone online and apparently clicked on their services called onlinebiz.com. He informed me that the 30 day cancellation date was past and that I was charged the service fee. I still don't remember having done this. At any rate, I attempted to go online with onlinebiz.com only to find that no such animal existed. Has anyone had this problem?

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Debbie
,
Sep 15, 2008 8:57 pm EDT

I have submitted an official complaint to the AZ State Attorney's office today 9/15/08
After doing some more research I found this address that might be of use to all of you
The Bogus business name is
"BUSINESS CONSULTING SERVICES LLC"
15029 N.THOMPSON PEAK PKWY
STE B-115-620
SCOTTDALE, AZ 85260
I am now going to send emails to Google
because we found their add falsly using their name as well
You can see the ad at www.homekit4u.com
I am going to CNN and MSNBC and anybody else that I can think of as well.
If anybody has any information that can help me (and you)
get these people please send me an email
Lets get them! I'm tired of lazy scamers ruining our lives with their greed and lies

J
J
Joseph Morgan
,
Aug 31, 2008 11:28 pm EDT

Me too... They "OnlineBiz LLC" no need to tell my story its the same as all of yours. First $1.95 then $39.95 then $129.85. I keep getting the run around from OnlineBiz.com. Phone call after phone call with no resolution. Not much luck with the bank either though I have disputed the charges that does not get my money back. I have filed a complaint with IE3 the internet clearing house for internet fraud/crimes. As mentioned there are several web sites listing many complaints about this company as well as their other named companies. I am beside myself wish I had some real recorse in dealing with these folks. I might as well be in an ally and they have a gun in therir hand. I probably have a better chance of keeping my cash...

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Annie
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Aug 22, 2008 8:26 am EDT

I have had the same problem. I was not aware that there were extra charges or that i needed to cancel before a certain period of time. I have seen 3 charges try to get charged to my card for $39.95! Luckly the card is a prepaid card and i only put $20.00 on it to pay my AOL bill. BUt the thing of it is is that the charges they are trying to collect were never disclosed or authorized! What can be done?

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Ferd
,
Aug 11, 2008 7:19 am EDT

I have the same problem. I authorized for only $1.95 and then today I saw two more charges, 39.85 and 129.85. I called them, all they tell me is some manager will you. Any success getting your money back?

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