I have purchased Onida microwave in the month of october, 2007. The demo person came to my house after ten days. That too after making telephonic complaint to Mumbai office. Moreover there was pre puja offer of gift worth Rs.1000/- with this purchase which I am yet to get after 5 months of purchase. The authorised dealer (Roy Varieties, Agartala, TRIPURA) promised me this gift to arrive from the company within fortnight since the offer came directly from the company. This is nothing but cheating from the part of the company. Had it been USA or other developed country, the company would not been allowed to exist in the market for such cheating.