Onida / Hydrofall washing machine
I had lodged complaint id - [protected] on 08 jul 2016 for repair of the hydrfall washing machine which was under amc with the onida company's authorised service center.
Other giving automated email reply (see below) there has been total and gross disregard to the customer.
— forwarded message —
From: escalation. desk
To: 'geetha nambiar'
Sent: saturday, august 6, 2016 12:59 pm
Subject: re: query from website - onida.com
We are in receipt of your mail and have noted the content there in. we take
This opportunity to thank you for choosing our brand "onida".
We profusely apologize for the inconvenience caused to you. we are advising
Our bsi to look into your grievance and resolve the complaint to your
Complete satisfaction. complaint id - [protected]
We solicit your kind co-operation and request you to bear the inconvenience
Till then. thanking you with an assurance of our best service attention..
Onida customers relation team
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