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Onida 29& Oxygen,sl. No. 202 / Picture Tube dammaged

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The ONIDA 29” Oxygen serial number 202 was purchased on 20th October 2005 from MIRC Electronics Ltd,
D-63/13, A-1, Mahmoorganj, Varanasi – 221010 U.P.
Delivery Challan No: 367
U.P.T.T. No lk-043997 dt. 21-2-97
C.S.T.No. LK-5339232 dt. 22-2-97.

Since first week of June 2008 the TV is out of order and when it was complained to MIRC Electronics Ltd, they replied that the picture tube is needed to be replaced. This is the product ONIDA is manufacturing, whose picture tube is not even run for 5 years? I want the proper explanation from ONIDA regarding the matter.
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