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OneTravel / never again!!

1 Las Vegas, NV, United States
Contact information:

I was planning a trip so I purchased a flight via OneTravel service. Unfortunately I wasn't able to go anywhere so I contacted OneTravel support and asked them to cancel my booking. I paid the cancellation fee and later they informed me that my ticket was cancelled. They said I'll get a refund within one week.
One weeks passed and nothing. I contacted them again and spoke to another rep which said that my flight wasn't cancelled! I demanded a refund but they claimed that it was already too late. Even though I did not use the ticket they were not able to refund me.
Never again!!

Nov 8, 2016

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