OneTravel / bad service

Las Vegas, NV, United States
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I wanted to buy a ticket and was redirected to OneTravel website. Few weeks later I broke my leg and contacted OneTravel to cancel my reservation. I spent over $500 and they offered me only $100! Then I asked for a manager and they've put me on hold for about 30 minutes. I gave up and called again. The customer service rep was very rude and completely unprofessional. Don't use this website, they will never help you! I tried many times and asked for a full refund, but noting worked. I'm so disappointed.

Mar 15, 2016

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