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OneStopMotors / how to get a refund from onestopmotors

1 Las Vegas, NV, United States Review updated:
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So you got scammed by onestopmotors too? Have they sold your car yet? Are you feeling screwed? Don’t Waste Your Time with onestopmotors customer service.

Follow these easy steps to a full refund.
1. Call your credit card company and dispute the charge, it doesn’t matter how long ago you signed with onestopmotors. If you dispute the charge you will automatically get your money back while your credit card company reviews your dispute.

2. Make a statement to your credit card company and give them evidence to win your dispute. It’s easy! Tell credit card company that all the representatives from one stop motors guaranteed your car would sell. Tell credit card company that onestopmotors did not render their service as it was described to you(namely, the guaranteed sale of your vehicle) and that YOU NEVER SIGNED an ADVERTISING AGREEMENT allowing onestopmotors to charge you for services.
Tell your credit card company that your vehicle is NOT being advertised on all the websites that their salesperson told you promised you such as ebay, cars.com, autotrader, newspapers, etc.
3. LOG INTO your onestopmotors account area with your username and password. If you do not have your username and password call onestopmotors customer service at [protected] and they will give it to you. Your username and password is case sensitive so ask them to spell it out for you.
4. You are now going to print out evidence to send to your credit card company. Log into your one stop motors account area then scroll down to the middle of the page and click on the link in the middle called “view my ad campaign”. Click through all the advertising links for your vehicle in the "view my ad campaign" section. Print out all the ad links that are no longer active or contain incorrect information about your vehicle and fax or mail those print outs to your credit card company. You can also take screen shots and email them to your credit card company.
5. IMPORTANT - Tell your credit card company you never signed and returned the onestopmotors advertising agreement and let credit card company know that any advertising agreement that onestop motors produces with your name on it is a fraud.
6. Dont Worry about the verification call you did with onestopmotors . Credit Card companies will not accept such verification calls as evidence against you.
7. You are now going to win your dispute.

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Comments

  • Tg
      26th of May, 2009
    0 Votes

    One Stop Motors has been the victim of Internet slander. A number of negative posts have began appearing on the Internet dating back to 2007, coincidentally, the same year a disgruntled employee was let go from the company.

    According to One Stop Motors President, Rob Wilder, the company has researched the complaints, attempting to match the names posted on each listing with their database of clients. None of the names listed in the complaints board match their records of active or past clients.

    One Stop Motors believes most of the complaints are the result of a disgruntled employee that was let go from the company in 2007, as well as posts from local competition. “We have thoroughly researched each complaint that has been posted for two reasons. One, we want to see whether these are legitimate postings, and two, if they are, we want any customer, past or present, who is not satisfied with our services to contact us right away. We have always gone the extra mile to ensure the happiness of our clients, and we will always continue to do so, ” said Wilder.

    Third party consumer protection sites have also researched the negative complaints and have publicly denounced their validity, declaring, “One Stop Motors customers can feel safe confident and secure when doing business with the One Stop Motors program - Committed to total customer satisfaction.. One Stop Motors ensures that all customers get the highest level of service and support.”

  • Qu
      13th of Mar, 2010
    0 Votes

    What happens if I used a bank card that is now closed do I do te same with the bank?

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