Oneplan Pet Insurance / authorised claim for pet not paid
Obtained Authorisation from One Pet Insurance, send Claim forms and Claim has not been paid to "exclusions" not noted in Policy. Consultants very unhelpful with a" take it or leave it "attitude I have send an e mail for cancellation today after paying this policy for 2 and a half years - VERY UNHAPPY AND DISSATISFIED WITH One Pet Insurance
OnePlan Insurance Customer Care's Response, Jul 15, 2019
We're truly sorry to hear about the service you've received.
Kindly email [protected]@oneplan.co.za with your ID/policy number included & within the subject line of the email, state "Complaints Board" so we may investigate the matter further regarding your claim.