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One Communications / What a Great Change

1 MA, United States

What a great turn around. About a year ago my husband made a complaint against One Communications for billing issue we were having. I am back to let everyone know that this company has made such a great effort in resolving our issues and the service has been fantastic. Time to eat some crow and thank One Comm for stepping up and making us very happy customers. My account rep told me about the many changes they made within their customer service and service delivery teams and I wasn't buying it at first. We just ordered a 10 site MPLS network for our Car Dealership business 8 months ago and the installation was perfect. No down time and we're saving 45% ($7, 500) in savings over our last carrier. What can I say...companies do change and One Comm has earn my trust back.

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