ondot / parcel failure

Dear Madam/Sir



Kindly find attached the details. I, at last, had to download from your web site, after talking to all people in Ambala and Amritsar and not getting any satisfactory reply.



This parcel was booked with one of the agents in Ambala city and as per this document(Attached below) was sent to its destination Amritsar form where it had to go to its actual destination Chhehrata(on the outskirts of Amritsar and actually a part of Amritsar).Till this time I am running from pillar to post, making personal visit, have tallked to around 10 different people over phone.The customer care cell of Ambala Hub is very inconsistent with their answers and has asked me to talk to one of the seniors Mr.Saini, who has assured me to take action definitely by tomorrow to sort out the issue.



This is very serious matter as the gift parcel I have sent to my sister, who is married in Amritsar.When they have gone to all Amritsar branches with the Awb No., all the four branches have told my sister’s inlaws that no such parcel has come from Ambala, making our position very awkward. Looking into the seriousness of this matter I request you to please help by finding out the parcel, which is quite precious and important for our family.



Find attached the track sheet downloaded from your website.

I am a very old and satisfied customer of ondot till this time and was having high expectations as service part is concerned.



Regards

Arun Kalia










Enter Awb No :










Cons. No


Ref. No


Airway Bill No : 303519893




Area Of Services/Status Details Of AWB No

Date(Activity)
Location From(Origin)
Location To (Destination)

Friday, November 07, 2008, 01:18
AMBALA HUB(HRY)Cont.To : AMBALA-HUB
Cont.Person :
Phone:
AMRITSAR(PB)Cont.To : ON DOT AMRITSAR
Cont.Person : MR RAJAN BALI
Phone: 0183-5080116


* R.T.O.- Returned To Origin & N.D.R.-Non Delivered Reason
* Thank You for opting ONDOT services. We need Your Feedback/Suggesstion, To improve ourselves











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i sent an envelop on 24/11/2008 by ondot courier AWB No. 197699358 from moradabad to office of the addl. commissionor of income tax range mumbai
but it is not delivered till today 28/11/2008 why i want to know i m in great problem.
what i do i am waiting if anyone tell me about that

complaint

Dear Sir,
I have booked a courier from Ludhiana to Guindy. The courier no. is Airway Bill No : 263948055 at 17.11.10. But till now it is not delivered to Bonfiglioli Transmission(P) ltd.
Kindly look into the matter and try to resolve it.

Regards
Laxman Joshi
9212729108

Dear Sir,
I have booked a courier from Ludhiana to Thirumudivakkam Chennai. The courier no. is Airway Bill No : 263948055 at 17.11.10. But till now it is not delivered to Bonfiglioli Transmission(P) ltd.
Kindly look into the matter and try to resolve it.

Regards
Laxman Joshi
9212729108

Dear Sir,
I have booked a courier from MUMBAI to OOTY . The courier no. is Airway Bill No :422145501 But till now it is not delivered

Kindly look into the matter and try to resolve it.

Dear Sir,
I have booked a courier from DELHI TO MUMBAI. The courier no. is Airway Bill No :615367476 But till now it is not delivered

Kindly look into the matter and try to resolve it.

Regards,
PP Grover
AJ Hindi Daily
502, I.N.S. Building,
Rafi Marg, New Delhi-110001
Phone: 011-23717584

i m sakhshi from Gokaldas Images Pvt Ltd.. awb # 615129201 ...was despatched from Super Journals co. on 30/dec.. and after tracking its showing tat package is reached Peenya on 31/dec.. then i m not understanding why the package has NOT been delivered to us.. this really frustrating.. and we called the no. given in net.. but it is also wrong.. pls let us know how to contact n when we will be receiving otr package??????

hope to have a reply from you

My name is biju & have send a parcel to PATHANAMTHITTA Kerala state, even after 2 weeks it didn't reached LR NO 422888644