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Omni Data / 24/7 remote monitoring is a LIE

1 United States

I hired Omni Data for disaster recovery and prevention as I live in a remote area that is prone to tornadoes. They came to install during the day and that very night I had problems. Well I called from 8:00PM-11:20PM and all I received was a voice mail and no one called me back. They didn't even bother to call me the next day and I once again had to call them, to be put on hold for 10 minutes and then transferred to yet another voice mail. I sent numerous emails and left several message for the "owner", who of course never responded. I have since hired a wonderful company and any problems I have had (day or night) they take care of it ASAP. I am still awaiting a response and a credit from Omni Data and it has been well over a year.


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