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1.0 1105 Reviews

Omegle Complaints Summary

8 Resolved
1096 Unresolved
Our verdict: If considering services from Omegle with a critical resolution rate, extra caution is advised. Examine detailed customer feedback to understand the severity and nature of unresolved issues. Be prepared for the possibility of unsatisfactory responses and have contingency plans, including seeking assistance from consumer advocacy groups if necessary.
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Omegle reviews & complaints 1105

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Newest Omegle reviews & complaints

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A
2:08 pm EDT

Omegle chat

Omegle is not working anywhere in Romania. This has been going for more than two weeks now and there is no fix for that. I really hope you will fix this as soon as possible because I have tried the website on many devices from android and ios to windows and osx and still nothing. Tried using different browsers and the same result. The website loads fine but it does not connect to server when I attempt to start a chat. Nor does the video chat work.

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Yaser Samir
, US
Sep 10, 2017 5:36 pm EDT

same here in Egypt and I hear it's the same in Jordan. I really don't understand what's wrong I hope someone is working on fixing it

A
Author of the review
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andrei29
, RO
Sep 13, 2017 3:48 pm EDT

so do I. It seems that only some countries have this issue. Germany, America and other countries don't have this problem. Weird.

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T
11:56 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Omegle unconsented use of face-claim

The same incident happened where an anonymous has recorded me to use for video chat purpose. He continue to use the same video recording for unethical purpose such as blackmailing, threatening, verbal insult, etc. He or she has also threaten to record the rest of the victim and attempt to hack them by sending a link.

That particular guy has particularly used the interest tag such as ASIAN and KOREAN to prey on the next victim. A number of my friend whom i knew from omegle has identify him in the omegle and informed me regarding this matter.

In that recorded video, i was wearing a grey hoodie and a dark blue t-shirt. Please be aware of the guy and do not fall under his trick. If anyone has the solution on this matter please contact me by my email.

[protected]@gmail.com

Attached is the sample photo which the person has misused my identity.Please take note of the clothes in the recorded video and avoid chatting to the fake me.

Again, If anyone has any idea on how to solve this issue please let me know and contact me by my email.Thank you.

Regards

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Keith Stickley
, US
Sep 09, 2017 4:21 pm EDT
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Omegle has stopped accepting feedback or email from users. Previously they had a link at a bottom of the page that accepted feedback. That link has been removed by the Omegle administrator(s) and as such there is no way to get in contact with the administrators.

ComplaintsBoard
Y
7:17 am EDT

Omegle connecting to the website

so I live in Egypt and suddenly the website doesn't connect to server anymore, the website loads but the chats don't connect, apparently this happens all over egypt and in other countries and I can't find an explanation, I really hope it's temporarily, I noticed this started when the new capcha system got started where I have to click the pictures to prove I'm not a robot or whatever, and there's absolutely no reports on the internet of the issue which is very weird, please I hope someone helps ASAP, omegle is very important to me...

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J
9:44 pm EDT

Omegle omegle.com

Um so I was telling scary stories on omegle and suddenly got banned and taken to an adult site. First off, its not like I broke any rules on the site, so id like to know why I was banned. Second, you cant just redirect to an adult cam site. Most of the people on omegle are kids. I may be 21 but theres no way you could have known that.

I want my network unbanned for starters, and I also want you guys to put a feedback button on your site. Im pretty sure what you guys did by removing it breaks some sort of policy. To be honest I dont care if you guys add a button, just dont go banning people for no reason!

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5:51 pm EDT

Omegle unlawful banning

I'm sick of getting banned because of flagged profanity without any context. I use swear words loosely and casually with people who I can get a good enough read on to know they wont be offended. I don't attack or harass people, even when they're doing so to me, and yet I still get banned because of arbitrarily flagged words.

This doesn't happen often, but it's extremely frustrating when it does. This system does not keep bots or creeps off the website. It's still full of them regardless. The fact that it doesn't do its job, and people who aren't even abusing the website get banned is more than enough evidence that it shouldn't even be in place.

This shoot first ask questions never [censor] is getting old. And no, having the bans be timed does not make it excusable. At the very least have someone to contact who can look over your ban. You need actual human supervision, not an algorithm that has no concept of proper context.

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10:48 am EDT
Verified customer This complaint was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Omegle misuse of my recorded video

Dear omegle,

I am lodging a serious complain about misuse of my recorded video in omegle.

That particular person who used the tag, asian, korean, korea, japan, japanese, kpop has recorded my video and misuse for blackmailing purpose.

This incident starts at around 31st august until today 3rd september 2017, malaysia time. Few of my friends whom I knew from omegle has already inform me. One of them are being blackmailed as well as she was being recorded as well. I was informed by one of the victim that, that particular person has manage to blackmail 7 girls with nudity through the use of my name and recorded video.

Please get back to me as soon as possible at email or phone
[protected]@gmail.com
+[protected]

Regards,
Theng kai wen

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Resolved

There are no more sights of the abuser in these few days

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M
10:23 am EDT

Omegle not able to report individuals

someone recorded me and is using me on the asian and korean tag and it's ruining my reputation and making me uncomfortable. I am a minor and this is illegal. He blackmails using me and my friend Kaiwens video we took while having regular conversations and he is making people pay to see our videos and people have been dming kaiwen with threats. this started september 3rd 2017

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M
8:53 pm EDT

Omegle banned multiple times for no reason.

Last night, (august 31st, 2017) I was banned out of nowhere for no reason. As someone who enjoys singing to others, omegle is a great way to have fun. That's all I use omegle for. However, last night, I was on the search parameters "Sing", "Singing", and "Music" when out of nowhere, in the middle of me singing "beyond the sea" by Bobby Darin, I was banned for "Possible violation of policy or inappropriate behavior." I know I can't sound that bad as to warrant being banned from a random chat website. Also, my camera on my laptop has been broken for months now, so I know for a fact I couldn't have showed anything obscene on the chat, considering I was audio only. Also, about 6 months ago, the same thing happened. I was singing a random song, (I believe it was luck be a lady by frank Sinatra) when I was suddenly banned for the same reason. My chat parameters back then were "music" "Youtube" and "Singing". And on that day, my camera was on but I was fully clothed, and not showing anything inappropriate at all. Also, on a side note about last night. On the "Music" search, I was "connected" to someone around 6-8 times who was showing what looked to be a 10-12 year old girl and a man in his mid to late 30's engaged in sexual acts. I was banned the next chat after I skipped that person for the 8th time in 15 minutes. I'm wondering why I was banned and not him.

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S
11:15 pm EDT

Omegle banning out of nowhere

My computer was ban out of nowhere, and I know I will not be banned forever, but for being banned unjustly is completely not tolerated with me. I go on omegle to talk to people and to meet new people not show off unpleasant behaviors. If you do this to evryone that is not committing bad behaviors, no one will be on your website anymore. I have gone on this website because it is so fun and cool. If you do not unban me, you people at omegle aren't justice about it. Thank You.

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S
4:51 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Omegle spam

Theres is a person under interests of "Dirty", "Sex", "Lesbian", etc. That uses this link: http://kingler.us/stacey97. And keeps spaming and floods the space. I cant talk to people because I always get contacted with her. She keeps spamming and I've tried to stop this person but she isn't. I started to believe it was a bot. Which is it might be. Please fix.

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C
3:19 pm EDT

Omegle wrongly banned

Was on Omegle last night and was banned for no reason. My friend and I were both fully clothed and were not showing anything inappropriate. I don't know how long this ban will last for but this needs ro be fixed. I'm seeing a lot of people being banned for no reason and that's disappointing to come from a site that I've been usimg for years with no problems at all.

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S
8:27 pm EDT

Omegle unjustified ban

I don't remember the date of the incident, client number, or any of that. Basically, I was permanently banned for using ManyCam, which can't be helped. For some reason, I can't get Omegle to use my laptop's built-in webcam and its included software, so I use ManyCam.

I want you to explain just how you can justify banning me when there are sex offenders you could be banning instead. There are countless people masturbating on camera on this site. All I wanted was to engage in conversation without the hassle of logging in, making a profile, paying all kinds of fees, etc. Is that really too much to ask?

If anything, your site needs improvement. There's no excuse for punishing people for using cam software when there are countless would-be sex offenders using this site. I'd like to be unbanned, as I don't believe I've done anything wrong. If you refuse to unban me, though, that's your decision. I'll find another site a little less strict. Either way, Omegle could use some work.

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Update by Stephen Kirkwood
Aug 26, 2017 8:28 pm EDT

Omegle punishes innocent users while potential sex offenders roam free.

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E
12:43 pm EDT

Omegle spambots

I have used Omegle to find a lot of really cool people to talk to and rp with, but it seems like the more and more I go on, the more spam bots there are. I type things into my interests and spam bots show up in a lot of them. I get that a lot of horny 40 year olds come on here to jack off to 14 year olds, but that is not why I am on here. I would really appreciate if you guys could try and clean up some of the spam instead of making me answer a new key every time I end a chat.

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C
5:45 pm EDT

Omegle banned for no reason

I was online last night (august 23rd, 2017) and was banned for absolutely NO reason! I have used this site daily, for many years, with ZERO issues. I was sitting at my computer, fully clothed, not talking out loud, and not playing any offensive sounds or videos. It has been over 12 hours, and I still can not access a normal video chat. Seeing as how this website is used as a main part of my daily routine, it has completely thrown off my therapeutic cycle and caused mental distress. Please address this issue! Check your moderators! It is apparent that somebody is misusing privileges since I am not the only recent complaint on this issue!

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T
5:34 pm EDT

Omegle website

They banned me for absolutely no reason what so ever. I go onto omegle to view the stupidity and craziness that it breeds. nothing more nothing less yet I tried to login the other day and I have a weeklong ban for... what I can only assume is breathing? I mean nothing else happened. I find this more then idiotic its pathetic and the second I find a company that does ANYYYYYTHING similar to what omegle can do, I am dumping this garbage website just like everyone else will. I can only pray one of two things happens. One somehow this reaches the eyes of someone who gives a [censor] over at omegle, or two all employees/omegle staff notices their impending doom as their site slowly bleeds whats left of its pathetic service into oblivion.
Have a wonderful day omegle ^-^

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M
6:58 am EDT

Omegle error connecting to server. please try again.

i have been using Omegle for about 6 years till now and i like it very much, i like to meet new people and i made a lot friendship from this website. But from the last two days i cant enter the website and it say "Error connecting to server. Please try again" every time, so please solve this problem as soon as possible, because i love this website and its very important to me . thanks in advance :)

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F
farouk1
, TN
Sep 06, 2017 10:59 am EDT
Verified customer This comment was posted by a verified customer. Learn more

please help i can not connect to the server

I
I
iwmwmd
, US
Aug 26, 2017 1:36 am EDT

Hi, im not very sure about this, it pretty much worked to me but if you download (from google chrome) the Hola! extension you'll be able to use omegle back again, just settle a country on Hola! and voi-lah! Pardon my english, its pretty rusty lol

ComplaintsBoard
H
6:56 am EDT

Omegle error connecting to server...

Good morning,

I usually love getting on omegle to chat with people who have the same interests and meet new people to follow on Twitter/instagram/tumblr etc. Ever since Friday morning (today is Tuesday) I haven't been able to access the website at all.
I usually get a Re-captcha page to direct me to the main page, and only after I complete that do I gain access to it. I can get to the main page, however I cannot connect to any strangers and I keep receiving the "error connecting to server" message seconds within trying again.
I have encountered this issue using another wifi, my data, and a different one, ethernet cable, etc. I have cleared out all cookies from my browser, swicthed browsers, tried it again with a VPN, etc and nothing seems to work. I keep stumbling upon the same problem over and over again. Please fix this error, as it seems it isn't from my end. (seeing as I've tried it out on two different computers mac and PC, using various sources for my internet.) I believe it is related to my region/country.

I hope it gets fixed soon, and thank you for your time.

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dinyyv
, ID
Aug 23, 2017 9:10 pm EDT

i agree, my country too has exactly the same problem... I heard that only the US and Europe can get access to chat
Apparently omegle is racist

ComplaintsBoard
S
3:58 am EDT

Omegle error connecting to the server

Hello. For about 2 days now, in my country i cannot acces the chat room, not the video one, the normal one. Also, in the right corner where it should show the number of people connected, it appears blank . Then when i want to connect, it says "error connecting to the server" . Is the problem wide world spreaded ? or is it just for me, or for my country ? please solve it fast. And i want to congratulate you for the verification method, but it's viable only for the main connection to the website to eliminate bots. In rest, while chatting, it's a disaster.

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dinyyv
, ID
Aug 21, 2017 7:50 pm EDT

I have the precisely same problem man, here in my country too. Only can go through main page and then got error when connecting to chat, user stats appeared blank. It's been two days, please fix it soon

ComplaintsBoard
P
12:08 pm EDT

Omegle omegle start a chat button

The "start a chat" button isn't working at all, so I can't access the site via mobile. When I click on the button, it does nothing, and the same thing happens with the omegle icon, which would usually send you back to the home of the website. I can't access my interests at all. This has been an issue for a couple of days now, so I haven't been able
To use the site.

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J
6:09 pm EDT

Omegle take out the captcha!!!

August 16/2017

I always liked omegle becuase I like to meet new people online, now I hate it and only if you fix this thing of re-captcha I will not enter to the site anymore. I will tell all of my friends why I hate this website if you don't think to take out this captcha thing. Please, think about it, I always liked this website, and I want to use omegle more. If you take out all this captcha thing, i'm going to erase my complaint. Thank you for reading it, I hope you take it out.

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Omegle In-depth Review

Website Design and User Interface: The design of Omegle's website is simple and straightforward. The user interface is clean and easy to navigate, making it a breeze to use the platform.

Ease of Use and Navigation: Omegle is incredibly easy to use. Simply visit the website, click on the "Start a chat" button, and you'll be connected with a random stranger instantly. The navigation is intuitive, allowing users to easily switch between text and video chats.

Features and Functionality: Omegle offers a range of features to enhance the chatting experience. Users can choose to have text or video chats, and there is also an option to add interests to match with like-minded individuals. The platform also allows users to share files and send links during the chat.

Privacy and Security Measures: Omegle takes privacy and security seriously. Chats are anonymous, and the website does not require any personal information to start a chat. However, it is important to note that since chats are anonymous, users should exercise caution and avoid sharing sensitive information.

User Base and Community: Omegle has a large and diverse user base, making it easy to find someone to chat with at any time. The community is generally friendly and open-minded, but as with any online platform, there may be some individuals who do not adhere to proper etiquette.

Customer Support and Responsiveness: Omegle provides customer support through their FAQ section, which covers most common questions and issues. However, the responsiveness of the support team could be improved, as it may take some time to receive a response.

Mobile Compatibility: Omegle is compatible with mobile devices, allowing users to chat on the go. The website is responsive and adjusts well to different screen sizes, providing a seamless experience on smartphones and tablets.

Advertising and Monetization: Omegle is a free platform and relies on advertising to generate revenue. While there are some ads on the website, they are not overly intrusive and do not significantly impact the user experience.

Overall User Experience: Overall, Omegle offers a unique and enjoyable chatting experience. The website design and user interface are user-friendly, and the range of features available enhances the overall experience. While there are some privacy and security measures in place, users should still exercise caution when chatting with strangers online.

Pros: - Simple and clean website design - Easy to use and navigate - Range of features to enhance the chatting experience - Large and diverse user base - Mobile compatibility for chatting on the go

Cons: - Customer support responsiveness could be improved - Some individuals may not adhere to proper etiquette - Users should exercise caution when sharing personal information

How to file a complaint about Omegle?

1. Log in or create an account: Ensure you are logged in to your ComplaintsBoard.com account to proceed. If you do not have an account, please register by providing the necessary details to create one.

2. Navigating to the complaint form: Once logged in, locate the 'File a Complaint' button situated at the top right corner of the website and click on it to access the complaint form.

3. Writing the title: In the 'Complaint Title' field, concisely summarize the main issue you have encountered with Omegle. Make it specific and clear, such as "Unexpected Ban from Omegle without Reason" or "Poor Video Quality on Omegle".

4. Detailing the experience: In the complaint description, provide a detailed account of your experience with Omegle. Include key areas such as:

  • The specific problem you faced, whether it was technical issues, user conduct, moderation concerns, or privacy matters.
  • Any relevant transactions or interactions you had with the company, including dates and times if possible.
  • Describe the nature of the issue in detail, explaining what happened and how it deviated from your expectations.
  • Include any steps you took to resolve the issue with Omegle, such as contacting customer support, and the responses you received.
  • Explain how the issue has personally affected you, whether it was wasted time, emotional distress, or any other impact.

5. Attaching supporting documents: If you have any screenshots, chat logs, or other documents that support your complaint, attach them to the form. Be cautious not to include sensitive personal information in the documents you upload.

6. Filling optional fields: Use the 'Claimed Loss' field to indicate any financial losses you may have incurred as a result of the issue with Omegle. In the 'Desired Outcome' field, describe what resolution you are seeking, such as an account unban, an apology, or a service improvement.

7. Review before submission: Carefully review your complaint for clarity, accuracy, and completeness. Ensure that all the information provided is correct and that your desired outcome is realistically stated.

8. Submission process: After reviewing your complaint, click the 'Submit' button to officially file your complaint against Omegle on ComplaintsBoard.com.

9. Post-Submission Actions: Keep an eye on your ComplaintsBoard.com account for any responses or updates to your complaint. You may receive feedback from other users or from the company itself, so it is important to check back regularly.

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