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Great HealthWorks / Omega XL
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Great HealthWorks / Omega XL
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www.omegaxl.com
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1.8 21 Reviews

Great HealthWorks / Omega XL Complaints Summary

4 Resolved
17 Unresolved
Our verdict: With Great HealthWorks / Omega XL's very poor resolution rate, careful consideration is needed. Research their service comprehensively, and read up on how they handle customer disputes. If you face issues, be prepared for potential challenges in obtaining resolutions and explore other service providers as backups.
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Great HealthWorks / Omega XL reviews & complaints 21

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5:32 am EST

Great HealthWorks / Omega XL OmegaXL

Elderly mother tricked into monthly subscription. Purchase attempts were made on 1/2/24 in amounts of $76.93 for OmegaXL as well as $9.95 for TumericXL. Her bank blocked one sub as fraud. I quickly called the number found to inquire what charges were for and was told there was a monthly subscription. My mother acknowledged purchase the previous month, which she stated she received however she was not aware of a subscription. I requested both subscriptions be canceled and refunded only to be told they cant refund. I must first return the order, no address nor instructions on how to return were given I finally received the order around 1/15. I now have to pay to return shipment. If company was so confident in their product they wouldn't need to use such shady marketing tactics.

Claimed loss: 76.93

Desired outcome: Please refund as well as correct your shady marketing practice.

Confidential Information Hidden: This section contains confidential information visible to verified Great HealthWorks / Omega XL representatives only. If you are affiliated with Great HealthWorks / Omega XL, please claim your business to access these details.

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10:52 pm EDT
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Great HealthWorks / Omega XL Scammed my elderly mom

My mother tried to cancel her subscription with them last week by calling the 1800 number. The call center not only tricked her into letting them access her computer but they lied and said they mistakenly refunded $8,200 instead of $82 . The man then preyed on this kind older lady begging her to “save his job “ by getting gift cards in the amount he says of $8000 My poor 75 year old mother was run all over town to buy gift cards and threatened constantly by this man on her phone to not tell anyone what was happening,…. Fortunately I found her crying and she told me what was happening! This is the most sickening thing that you would let this happen to a kind old retired woman! .

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6:32 pm EDT
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Great HealthWorks / Omega XL Great Healthworks/Omega XL

My husband ordered Omega XL from Great Healthworks in May 2023. He was very impressed with the ads and since he is 82 years and suffers from artheritis and is in a lot of pain, he thought that this would alleviate his pain. The first order was delivered within 3 days, but he had to agree to recurring payment for future orders, and was told that this is necessary so that there was no break and would ensure that the medicine was effective. The second shipment was due at the end of May. On May 28, 2023 money was withdrawn from his account, a total of $81.13 for two bottles, each containing 30 pills! He was charged all the taxes under the sun... State tax - 4.3%, County Tax - 1%, Special District Tax - 0.7% and shipping and handling.

Today June 5, 2023 he still hasn't received the shipment. When he called he was told that they would reship it today. He has not been taking this Omega XL since the end of May, but the customer representative was not willing to listen to him and has refused to give a refund.

This company and this supplement is a scam and should be not allowed to swindle seniors. They need to be penalised for scamming seniors

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Is Great HealthWorks / Omega XL legit?

Our verdict: Complaints Board's thorough examination reveals Great HealthWorks / Omega XL as a legitimate entity with notable strengths. Despite a 19% resolution rate on customer complaints, which invites a closer look, Great HealthWorks / Omega XL stands out for its commitment to quality and security. Clients considering Great HealthWorks / Omega XL should delve into its customer service record to gauge compatibility with their expectations.

Great HealthWorks / Omega XL earns 91% level of Trustworthiness

Perfect Trust Endorsement: Great HealthWorks / Omega XL achives 91% ligitmacy per Complaints Board. Highly recommended, yet always stay vigilant.

We found clear and detailed contact information for Great HealthWorks / Omega XL. The company provides a physical address, 4 phone numbers, and email, as well as 2 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Omegaxl.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Omegaxl.com you are considering visiting, which is associated with Great HealthWorks / Omega XL, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.

Great HealthWorks / Omega XL website is deemed to be popular and indicating that it receives a high volume of traffic. It is important to be cautious when using a highly trafficked website, as it may be a target for cybercriminals looking to exploit vulnerabilities or steal personal information.

However ComplaintsBoard has detected that:

  • While Great HealthWorks / Omega XL has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 19% of 21 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
  • Great HealthWorks / Omega XL protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
  • We conducted a search on social media and found several negative reviews related to Great HealthWorks / Omega XL. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
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9:37 am EST

Great HealthWorks / Omega XL Dangerous to those allergic to fish

While it's true that Omega XL does not use fish oil, it DOES use KRILL oil which is the same thing as far as those who are allergic to fish of any kind. Thankfully, I checked ingredients before purchasing it. I could have killed myself. The TV ads with big signs saying "NO FISH OIL!" can make those with allergies like mine feel safe when they are not. This is extremely dangerous and could kill someone.

Desired outcome: Remove the "NO FISH OIL" claims on TV ads. Substitute: CONTAINS KRILL OIL, A MARINE OIL WHICH SHOULD NOT BE TAKEN BY THOSE WITH FISH ALLERGIES.

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8:35 am EST
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Great HealthWorks / Omega XL Scammed and robbed my grandparents!

Only a dirty rotten thieving communist scumbag would deceive and rob the elderly! Hundreds and thousands of complaints that the product does not work and they are scammed out of money and yet the lawsuits are not stopping him from showing commercials with paid individuals to say what he wants. It's been proven that the product does not and cannot relieve inflammation or pain. You need Advil for that. Yet the company goes on. They tricked my grandparents into giving them their credit card in which they started charging outrageous sums of money for their bogus snake oil product. I had to get an attorney just to stop the payments and I took a hammer and smashed all the rest of their pills and sent it back to them. This is a company that genuinely does not care about human beings and cares even less about elderly people with pain and inflammation problems.

Do not buy this product and do not use this product and it is completely 100% bogus. The company was formed to sell as much of it as they can in as little amount of time so they can get in and get out with the money before the lawsuits stop them from doing so. If you want relief from your information and pain simply go to the store and buy some Advil or any other ibuprofen. Do not support the Communist actions and disrespectful greed of the great health works Incorporated. If you don't believe this simply go on the internet and read the thousands of complaints.

Desired outcome: Stop commercials! Jail the owner!

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11:43 am EDT

Great HealthWorks / Omega XL Product quantity

I bought one bottle (60 capsules) of Omega XL, Lot: W01054 on August 02nd 2022 and took my first two (2) capsules on August 03rd 2022 with the expectation this bottle will finish by September 01st 2022. As at today August 22nd, there are 12 capsules remaining which means that the bottle has less capsules than the quantity stated on the label. My aim was to purchase one bottle every month but I may have to reconsider whether to purchase another product.

I bought this at a pharmacy in Trinidad and Tobago. Disappointed

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1:05 pm EDT

Great HealthWorks / Omega XL Omega XL

I unfortunately purchase this before I saw the federal letter to Omega XL warning them about their fake product and their false claims! I still don't understand how they can remain in business telling lies to the consumers. I've had genuine pain for years an Advil works fine but you can't take it all the time. I gave this Omega XL crap 3 months to work, it not only didn't work it was a total waste of my money and the company kept charging me 4 months after I canceled my order. Then they overcharged me saying there was a minimum amount of 3 months I had to buy plus this and that. More than the money it's the fact that they get away with fooling people who genuinely need help. They paid these actors to get on TV commercials and tell people their product works, and while they should be ashamed of themselves apparently they're not. Some of the people who claims the product worked are also people who respond to placebos. One of my friends who ordered it and tried to warn me is a person that is confessed to responding to placebos and yet the Omega XL did nothing for him. This is the biggest ripoff and personal attack to the health and well-being of people who genuinely need pain relief. This is the same thing as selling a placebo and saying it works because that's all Omega XL is. I saw the report from American research corporation that said this is nothing but fillers and has absolutely nothing and it's ingredients that can help inflammation or anything else in the body. They described it as snake oil! So maybe the government will one day get a class action lawsuit , there would be at least a million people signing up including me.

Bottom line is to warn every single human being to not waste their money on this product because it offers you nothing except a bad taste in your mouth and your wallet.

Desired outcome: Full refund of my money and a class action lawsuit.

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Romper room
Glendale, US
Jul 16, 2022 7:35 am EDT

I knew it. Now Im pissed. Dont know how they sleep @ nite? I just ordered it an after reading this, I want to cancel it. Im on SSDI besides the lame as_ Gov.(NOT KEEPIN UP W/ INFLATION, I CAN HARDLY AFFORD FOOD, I HAVE MINIMAL BILLS.)and the DEA. Interfering w/ my quality of life by screwing us out of our meds. Sayin opiods aren't good 4 you, IS BS.. Was taken one .5mg Vicodin a day for 25yrs., raising daughter by myself for 16 yrs.! "Wasn't going to be treated like a felon, so I stopped w/ no dependency issues, just a crap load of pain an muscle spasms."

All the BS people be lying about, "JUST 4 CASH" ? Whats this cash all about ? Thought we were here to help one another, screw the cash. Most people now are as dumb as a ROCK!

Thanks to the fu_kin Gov. my life has turned to sh_t ! SO, all of a sudden, they care about people OD-ing... THATS B.S. !

As far as VOTING, screw it. I quit ! Beautiful country gone to crap, after all of us old folk had pride in contributing to make it the best ! L👀k at it now, its so sad, makes U just cry! I don't understand at all. If I wasn't a Christian, Id of been gone yrs. ago ...

COMPROMISED VOTING, WTH.?

"Then there is Giggle."

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2:33 pm EST

Great HealthWorks / Omega XL Charges for products not received.

I have talked to several people about a mix up in orders. I haven't received ANY products and the LAST person I talked to was MaryBel. She said you will contact me and straighten out everything. Check how many times I have called you on recorded line. I am being charged on my credit card products for Dec 7, in the amount 48.42. Dec. 14 in the amount 50.59. Dec. 17 in the amount of 50.59. I never received anything. I am on the monthly receiving for OmegaXL. Please I need someone to help me. When can I have someone call me or text me. I am getting very frustrated with all of this. Please, please contact me. If I don't hear from you I am going to dispute the charges on my credit card and cancel any further orders.
Angela Rodrigo [protected]

Desired outcome: Need a respones

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12:55 pm EDT
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Great HealthWorks / Omega XL OmegaXL

Order number A-C001AE68E
for John Hyndman

We have been trying to cancel the standing order for this product for months, with no success. The first time we tried to call, no-one spoke and the call hung up. Since then we have tried several times, but the calls are either unanswered or they are put on hold and no-one answers. Eventually, we sent an email, on July 22, which was acknowledged, but no cancellation was made, and the order has continued to come. Email correspondence attached.

We need to cancel this order, please, immediately. And would seek reimbursement through the money-back guarantee.

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1:26 am EST
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Great HealthWorks / Omega XL Will not cancel orders.

Contacted above company a month ago requesting cancelation of all future orders. Company failed to acknowledge requests and continued to ship unwanted products to me.
GEORGE ZAEBST

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7:41 am EDT
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Great HealthWorks / Omega XL Refund for omegaxl I did not order

Great health works (invoice a-200194e00) charged my credit card acct on 7/27/20 for $78.77 at ~4am. I phoned company and cancelled 3 hrs later. They acknowledged cancellation but shipped product anyway on about 8/7/20 via usps. I received product on 8/13/20 and returned it via usps. Great health works customer service said refund will be made once they receive product. It is now 8/24/20 and no refund yet. Great health works would not give me a return authorization # or anyway I can track the return. Is this a scam?

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11:09 am EDT

Great HealthWorks / Omega XL Omegaxl

Re: Invoice : W-90044C425
Amount : 47.75 (USD)
Payment Method : V
I have put my orders on pause. I would have cancelled any further orders, but that choice was not available. Since I put further orders on Pause, I have been charged for two more shipments. When I phone to talk to a real person, no one answers the call. Also no one returned my call as I requested once.

I would like my money returned for two shipments and you can send a portage label for me to return these shipments

Laura Harter
9+[protected]

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10:24 am EDT
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Great HealthWorks / Omega XL Unauthorized credit charges

This company continues to charge my credit card for products that were not authorized. Sent several notices to stop here is the last notice I sent to them.
This is the 3rd request to cancel this subscription of which I did not authorized to start with. According to the company's (great health works) online history of complaints they all seem to be for the same issue at hand - charging accounts after people advised not to continue with this subscription.
This is my final notice: stop sending products, stop taking funds from visa, reimburse all monies taken for the past months.

Any help that you can provide regarding this issue would be greatly appreciated.

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2:35 pm EDT
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Great HealthWorks / Omega XL I am complaining about the cost of this product omega xl

My name is Shirley Vernon address: 12 Vickilyn Ct, Greenville, SC, It is not the product but the price, $40.00 a bottle this I can't afford. I need you to cancel this order. Please Stop withdrawing from by bank account for this Omega XL. Maybe at a later date I can reorder.Please send a cancelation confirmation to my e-mail address:
[protected]@outloo.com

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11:33 am EDT

Great HealthWorks / Omega XL Overpriced and keep charging my grandmother's cc

First off the product is way overpriced you can receive Krill Omega 3 for under $20 a month. My Grandmother order her first order and she said she didn;t want to order anymore. Well its been three months later and they keep charging her for a total of $320.

I called the company up and they said you have 90 days to cancel. Well I told them my grandmother only wanted one order and that we want to cancel and would like the money back because they were never opened.

They said she has 7 days left for the 90 days trial to call back. I told them, no cancel it right now and refund the money. She said she couldn't do that. I said you just said she has 90 days to cancel. So now a good 45 minutes go by. She said the order is canceled but can't return the orders.I told her she just said she has 7 days left to cancel and she replied for orders after you Cancel.

I was furious, I got the CC online and canceled the order and said it was not authorized and they were great and canceled the ordered and refunded the money. Now the lady from omega is hearing this and now is offering 2 v=bottles half off. I am now furious. I told her were not returning the omega, we changed our CC and she called an hour later and talked to my grandmother to get the new CC number; now I am furious. I have a program that will call and call. I tied their numbers up for 4 hours. One call they begged me to free up their lines. I told them they could call the police and the only way I would stop now is that if they dont ever call and return all money to my Grandmother.

I blew their phones up again for half a day and next day received the check the net day.

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4:22 pm EST

Great HealthWorks / Omega XL Auto charging credit or debit cards

I'm not here to discuss whether or not the product works, maybe it does for some but these guys are RIP OFF ARTISTS. NO ONE gives these clowns permission to hold your CC or debit numbers as their own personal ATM and keep charging you month after month. The latest charge I got was for nearly 70.00. No way this stuff is worth that kind of cash per month. I just had my card cancelled so they'll be in for a surprise next month. DON'T do business with people like this. If they're product is that good then consumers should be rushing to buy each month instead of them gigging your card.

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7:55 pm EDT

Great HealthWorks / Omega XL Joint Pain product I did not Order

Omega XL has been withdrawing money from my checking account at Greater Nevada in the amount of ninety six and 85/100 dollars for two consecutive months. I did neither allow nor ask Omega XL to send me drugs every month or withdraw money from my checking account each month.

This has to stop. Omega XL must refund the Ninety six 85/100 dollars back to my account, it withdrew from my checking account at Greater Nevada, on September 28, 2015 and must also pay the fee of thirty four($34) dollars the bank charged to my account for insufficient funds.
Please I don't want you to send me any drugs any more.

Please stop, I will send you your drug back this month.
Regards,
Paul Gweth-Ndjicki
Tel:[protected]

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4:52 pm EDT
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Great HealthWorks / Omega XL Con Company preys on the sick and elderly

GreatHealth works is a manufacture and distributor based in Hollywood, Fl of a a product called Omega Xl a product that they make repeat false claims that it helps with arthitits, joint paint, good circulation and heart health and helps with all types of illnesses and just about any other condition you could think of.This product does not work, there are no conclusive studies that prove that these claims are real, This company preys on the sick and elderly with lies and fake hopes they point out the research that has been done on Omega 3s in general these studies where done on regular Omega 3s not the formula in Omega Xl and in those studies it was supportive never conclusive. and the last study was done in 1992 pretty strange for a product like Omega Xl that only came out a few years ago, The company to sell its con game hires Drs and other actors an even some celebrities to sell you the dream there all heavily compensated actors to sell you that this is going to help with your health conditions lies, lies and more lies.Then they try to point out that they have all these testamonials of happy customers Fact most if not all are testamonials of people that are taking this product with real medication and what there are feeling is really relief from there medication these people are not taking the Omega Xl by it self this company has no proof of anything or any studies and our a bunch of lies and cheats, The only thing i would say is really true as i took the product and spoke with many customers that did there all natural product despite Great HealthWorks denial has serious allergic reactions on alot of people Rash, Hives, swelling of the throat, chest paints, headaches and the list goes on, They will sell you this product and without notice or consent charge your credit card automaticly every month and keep sending you this product that has had no real studies on, Say No to Omega Xl i worked there and saw first hand how customers are treated when you call the informercial you are really calling a independent virtual contracter that is not even an employee of there company some teenager siting home lieing away for this company and most of the time will never disclose that you are being enrolled in an Autoship program stay clear away from Omega Xl by aGreatHealthworks its just a company of cons and cheats now i know a bunch of company phonies are probably gonna rebuttal this but it dosent mean anything coming from a real product development background it only means something when you have real science and studies behind it like a conclusive study from an independent university that proves real science and facts not a bunch of false claims and con men preying on the sick and elderly...If you you have been affected by this product in a bad way please contact your local attorney for advise and file a complaint with the FTC federal trade commision and the department of business regulation

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Trinity Drugs Limited
, US
Apr 07, 2018 1:51 am EDT

The Omega XL company should close down, I sells the best Products on the market, I sell a product call the Zurion as this rated as the best in the World, it sells it self, I also sells Carlson products, ther fish oil is number one, Omega Xl waste of time.

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6:01 pm EST
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Great HealthWorks / Omega XL Lies and deception

I was contacted by Great Healthworks for for a customer service position with some up-selling. I passed the interview process and was hired. Training was incomplete and unorganized. Our class had 4 different trainers for less than 2wks. One of the trainers just got out of training the 4 days earlier. We were told that they hire about 17 employees and were only going to keep about 4 or 5. During training, we all found out that this is hard core retention and not customer service. At the 3rd week I was put on the sales floor and was told to stop people from canceling their automatic payments. Most of the calls were from people that were not told about the automatic payments and people who got sick from taking these super potent omega 3 capsules. I was told by my supervisor to just make up lies to get them off the phone and not to cancel their service or else I would be fired. I was told to lie about how well its working for my family and friends. Whenever a manager was requested, I was told to say they were not available and to transfer them to voice mail where they will never get a call back.

My supervisor says, "if you would just make stuff up you would do very well here."

I was later fired during the fourth week because I a requested a refund for a senior citizen who is on a fixed income who was never told about the reoccurring charge to her bank account.

I lost my unemployment compensation for accepting this job that was misrepresented to me.

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alexandra pross
Fort Lauderdale, US
Feb 16, 2012 8:17 pm EST

well that is really not some I have seen here .I also has 4 trainers offcourse 1 product 1 sales 1 retention and 1 callcenter ..and on the phone OJT was by 3rd week.also .and fars is I remenber all calls where record and 100% of the time customer already aware on 90 days money back and the auto chraged to card .also they provide product to family and friends ..no other company does ..
I think you where one of the agent got taken by aliens ( realease or fired ) due to has in resume 100% sales experience and can even make up a product on training for sales, no meeting coute and also some times ontime...I can tell you my bonus are alsome and thats is thank you to trainers, , , sorry you got fire, ,

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4:26 pm EDT
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Great HealthWorks / Omega XL - Will try their best not to refund your money

I am one of the people that you probably called at one point. I too am now a former employee. I will say that the product itself is not horrible, but it is a total rip off.Tthe amounts DHA/EPA is VERY low compared to fish oil suppliments that are MUCH cheaper. Many of us asked about this, as some inteligent customers asked this question of us. I could not...

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Great HealthWorks / Omega XL contacts

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Website

www.omegaxl.com

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