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omega seamaster 300 & 200 watches / poor quality & service

1 South Africa Review updated:

I bought an Omega 200 in 1991 in Pretoria, RSA, in an acreditted Omega dealer.I had numerous problems with the stainless steel strap as it kept on opening and the watch fell off my wrist a few times, Omega dealers in Portugal and RSA could not help me.Eventually the watch feel off my wrist while diving, never to be seen again.I bought a 300, James Bond, at the International Airpot in Lisbon in a duty free shop.Again the same strap problem.I doubt James Bond could have thrown a punch without the watch falling off.For 4 years I took the watch for service, battery change to a Omega dealer in Durban, RSA, Beverlley Jewellery, and in 2001 a month after the last service the watch was steammed up.I took it to an Omega dealer in Pietersburg, RSA an d the watch was sent to the main Omega Agent in RSA.The Agency declared that the watch had never been touched by them previously and no record of the watch was in their files.The seals were all broken and the magnesium bits were also corroded.It cost me R 1, 800.00 for the repairs.The invoices were given to Beverlly Jewellery.Since then the watch never kept time right and eventually stopped alltogether.Once again the watch was taken to Beverlly for repairs, this time R 4, 000.00 was paid for repairs.The clasp on the strap wore away and no replacement was available so I had to buy a leather strap.Now the nitrogen release nut has fallen off.I have bought since then a R 350.00 watch called Tomato.It works, when it will stop no one knows, but an Omega I will never buy again and I will advise anyone I Know not do do so.With the money I have spent I could have gone to Hong Kong on holiday, bought 2 x fake Omegas, 2 x fake Rolexes and a fake Breitling, throw them away as they stopped.James Bond would have not survived with such a watch

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Comments

  • Ch
      12th of Jan, 2009
    0 Votes

    Omega Seamaster watches are very sensitive about the engagement of the diver's extension. If the diver's extension is not closed with the "lip" going under a recess in the strap with a "snap, " then the band may unhinge at that point and slide off the wrist. Properly engaged, the band is secure--but Omega could probably improve the design. My guess is that the watch steamed up because the Omega servicing department in RSA didn't correctly replace the gasket after changing the battery. The "nitrogen release nut" is actually a helium release valve, and it is possible to lose watertight integrity if the valve is not kept tightly closed. I think the problem was with the people who serviced the watch. A big problem with battery watches is that the gaskets aren't properly replaced after the case back is removed. You would expect an Omega servicing department to replace them properly.

    My own Omegas are doing well. They are mechanical watches and need servicing very infrequently due to their co-axial escapement mechanisms. I will only let certified Omega service departments service my watches--and if they mess up anything, my next call will be to Omega headquarters in Switzerland. I don't, however, think that is going to be necessary.

  • Si
      2nd of May, 2009
    0 Votes

    My Sea Master was given to me by my wife as a weeding present, it worked ok for about a year then the bank broke had it fixed broke again had it fixed broke again, then it stopped keeping time. I sent it to Rhode Island service center when it came back it had 3 links missing, so i called them they stated that was the way it came, I said no way as I shipped it fedex direct to them, It comes back with 2 links, so I send it back, in this time it took almost 2 months back and forth and has never kept time and the hands now jump around the face. I will never Buy a Omega ever or recommend one

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