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[Resolved] Olive Garden / chicken parmesan

Oklahoma City, OK, United States Review updated:
Contact information:

I visited our local restaurant (near penn square in Oklahoma City) 02 May, I ordered chicken Parmesan. The chicken was cooked hard and tasted burnt. I told my server food was over cooked, and he didn't seem concerned, said he would let the kitchen staff know, however he made no effort to replace the entree. I felt that was inadequate. My family and I eat at this late cation often and food is generally pretty good until now.

  • Resolution statement

    Customer care service did everything in their power to resolve this complaint. All attempts to contact the complainant have failed. Therefore, this complaint has been annulled and must not be considered where image of the company in question and it's services are concerned.

  • Olive Garden Customer Care's Response, May 04, 2017

    Sonja - This is concerning and we'd like to know more. Please contact us at [protected]@olivegarden.com and mention your complaintsboard.com review. Thanks! Stephen

So
May 2, 2017
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Comments

  • Wi
      2nd of May, 2017

    Did you ASK for the food to be replaced or did you expect the server to read your mind?

    0 Votes

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