Old Navy / store disorganized, clothes all over floor

On 06/09/2018, I walked into Old Navy at 9:30 A.M. at The Gate Way Mall Everett, MA & I was basically horrified as to the condition this store was in! This store presented as disorganized, unkempt & basically dirty. There were multiple areas in which clothes were scattered on the floor. It was a disgrace! I was unable to shop in this store as the presentation left me with a negative feeling. I then left & ended up shopping at a nearby store in which I found cleanliness, organization & professionalism. A Manager needs to visit this store & make changes prior to losing another customer.

Jun 10, 2018

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