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Old Navy / return policy

1 Spokane, WA, United States

Date: 11-19-18
Daughter returned a brand new coat she purchased three weeks ago with a receipt. She was told she had to use her store credit for the return that day. She was unable to find anything she liked as she depends on stores stocking larger sizes to find a flattering fit. She left the store with a purchase she was not satisfied with so as not to forfeit her return. Honestly this policy is outrageous.

I would like a refund of 29.56 in the form of store gift card to be used at leisure.

Nov 19, 2018

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