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1.0 8 Reviews

OkayGoods Complaints Summary

0 Resolved
8 Unresolved
Our verdict: Engaging with OkayGoods at a 0% resolution rate requires careful navigation. Deep-dive into detailed customer experiences to uncover systemic issues. Critically assess their service descriptions against actual user feedback. When interacting, document every detail, as comprehensive records are vital in such scenarios. Exploring alternatives and understanding your consumer rights are crucial steps. If necessary, be prepared to seek external advice or intervention. In challenging service landscapes, informed decision-making and proactive steps are essential for protecting your interests.
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OkayGoods reviews & complaints 8

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Newest OkayGoods reviews & complaints

ComplaintsBoard
J
11:54 pm EDT

OkayGoods Virtual product.

Made a payment through PayPal to their company. Waited for a delivery that never came. Submitted a request for a refund and they refused. Had to open a case through PayPal for a refund. This company is obviously a fraudulent merchant and a scammer company.

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ComplaintsBoard
S
1:50 am EDT

OkayGoods Account

I bought an account from this website www.okaygoods.com but it was absolutely nothing as it was described, so I contacted OkayGoods customer care service and asked for a refund. They said they were not able to refund my money, and claimed there was nothing wrong with the account. I called like every day and spammed their mail with messages and only then they finally agreed to refund my money. I wasted a lot of time on that.
So my advice is that if you need a refund just don't give up. At the beginning they will say they don't do refunds, but that is not true. If you have never dealt with OkayGoods, then better stay away from them. This company is not to be trusted!

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ComplaintsBoard
J
6:45 am EDT

OkayGoods Scam

I have purchased some Neverwinter gold and was supposed to get in 30 minutes. I contacted customer service and asked about my purchase and why was it taking so long. They assured me that everything was fine and that I will get my gold soon. That did not happen.
Gold was never received and I literally lost my money. And one day they just stopped answering.

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Is OkayGoods legit?

Our verdict: OkayGoods's operations, reviewed by Complaints Board, reveal a mostly legit stature albeit not without reservations. This assessment encourages users to navigate OkayGoods's offerings with a discerning eye, especially scrutinizing the fine print and any user feedback closely.

OkayGoods earns 69% level of Trustworthiness

Good Credibility Notice: OkayGoods rated around 69% by Complaints Board. Generally safe, but exercise caution in information sharing.

A long registered date for okaygoods.com can be seen as a positive aspect for OkayGoods as it indicates a commitment to maintaining the website and its domain name for a long period of time. It also suggests that the company is organized and has taken steps to secure its online presence.

The age of OkayGoods's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.

Okaygoods.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Okaygoods.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.

However ComplaintsBoard has detected that:

  • Okaygoods.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The okaygoods.com may offer a niche product or service that is only of interest to a smaller audience.
  • OkayGoods protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
  • We conducted a search on social media and found several negative reviews related to OkayGoods. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
  • OkayGoods offering cryptocurrency services, it is important to be aware of the potential risks involved. Cryptocurrency transactions can be anonymous and irreversible, making them a prime target for scammers and fraudsters.
ComplaintsBoard
S
6:20 am EDT

OkayGoods They never delivered the items purchased

Scam! They never delivered the items purchased!

Only spent a few bucks on them, however it is still worth notifying others that this is not a reliable or honest site.

After paying for my item, they emailed me saying they tried to call me on my cell phone but failed to reach me. They asked me to call them (to make an overseas call to China). When I stated I cannot do that, they said they must speak to me or I'll not get my order.

When I asked them to cancel my order instead, they stopped ALL communication and ignored my emails.

It simply doesn't get any worse than this. Stay away!

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F
F
Frumine
, US
Sep 24, 2012 7:39 am EDT

SCAMMERS! ANNOYING BOTTERS! WISH I NEVER DEALT WITH THESE PEOPLE!

THEY DONT CARE ABOUT YOU.

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Dabrane
, US
Aug 01, 2011 8:37 pm EDT

Pathetic, refusing to complete my transaction, because my " email is suspicious " AND they are refusing to refund my money, saying that " we cannot refund while we have stock " WHAT THE HELL? go die in a hole you chinese ###s.

ComplaintsBoard
F
10:29 am EDT

OkayGoods OkayGoods is a bunch of scammers.

OkayGoods is a bunch of scammers. Stay away at all costs! I ordered from them and never heard anything from them anymore. It is incredible! I called them many times to ask for a refund but got only excuses and nothing more. I contacted PayPal but they told that now they can’t help me.

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L
6:03 am EDT

OkayGoods Horrible company, will not do business with them again

I bought gold from them, was told they're not in stock after paying. Waited, and was told later they'll email when they're in stock.. Haven't heard from them since. Talked to online support about a refund, have been ignored multiple times. Horrible company, will not do business with them again. I warn others to not do business either.

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ras joe
, US
Feb 05, 2016 3:55 am EST

same thing here, buyed gold, no delivery, refund should come later but nothing happens.

ComplaintsBoard
P
8:53 pm EDT

OkayGoods Total scammers, beware

Totally scammers. spent 16 dollars. they sent me email asking for my phone number. then sent email asking if i new who this email was and asked if i new a min. i opened a dispute with paypal.then i was told they are out of gold. 4 days i dealt with these ###, they sent an email asking for my drivers license information. of of course i refused.

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T
12:03 pm EDT

OkayGoods I'm totally surprised that Paypal lets this website continue to scam people

A complete scam! Only spend a couple of quid, but I still fell obliged to complain. I first gave them my phone number and other details. Then I received an e-mail that confirmed my purchase... I haven't received any other word from them since. I'm totally surprised that Paypal lets this website continue to scam people. Luckily I only lost a few pounds, but people could lose hundreds... AVOID!

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O
okaygoods2
, US
Jul 28, 2016 6:02 am EDT

WE WON! If you have been taken by Okaygoods.com / rsmalls.com / PayPal.com for any amount since 2005 here is how to get your money back now

chinapaypal.wordpress.com

C
C
chinapaypal.wordpress.com
, US
Jul 25, 2016 12:36 am EDT
Verified customer This comment was posted by a verified customer. Learn more

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Visit

https://chinapaypal.wordpress.com/

H
H
helpmeplz
, GB
Feb 19, 2012 3:13 pm EST

i spend 30 pounds on it still haven't got my money back can someone help me get my money back

J
J
JasperDog
Midland City, US
Aug 26, 2011 9:33 pm EDT

I agree. Do not buy from Okaygoods. They take your money and then do not deliver your order. They make all kinds of excuses and then try to get you to send more money. I paid for an item via PayPal. They told me that PayPal cannot be trusted, even though they use it on their website. PayPal is no help because it is an "intangible" item. Then Okaygoods tells me to send more money via Western Union! DO NOT BUY FROM OKAYGOODS.

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