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My fiancee called complaint to let them know the bad checks were because of theft, and were placed into a bankruptcy to protect herself. A police report were filed, which she told the company, along with telling him her lawyer's name. the agency rep. didn't want to hear it, he started accusing her of writing multiple bad checks and calling her a liar. He was so loud and shouting at her that I took the phone. I explained things to him calmly and he proceeded to call me a liar and shouting at me too. I hung the phone up on him. This company needs to look at the law and realized they can't strong arm innocent people. I wish someone could investigate this company, because it makes innocent people feel like they are the criminal. Thank you
The complaint has been investigated and resolved to the customer’s satisfaction.
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I recieved a phone call from the above named company in regards to an alleged bounced check in 2005 (it is now 2010) I told him to send me a letter to my work address with the information. I recieved the letter, which was not on letter head and was not professional. They claimed that i had a bounced check. I contacted my bank who stated that the check was paid that they they would send me verifiation. When i called Ogden back, Msr. Richards was extremely rude and stated that my bank was wrong and that he check had not cleared. He yelled at me and was VERY unprofessional. I had to hang up due to his rudest. This agency is trying to commit fruad and to get individuals information to commit some kind of identity theft.
I have found myself in a similar situation, they have called about a debt that was paid off 6 years ago and when instructed the payment had been paid in full he began yelling and calling me names, he was so loud and out of control I placed him on speaker for my husband to hear. They are threatening, and should truely be held accountible for their actions!