Officetronics is a bust of a company. Stay AWAY from Officetronics. The company will sell you anything and everything that is
either refurbished or used as new. After some tedious research found out the owner of Officetronics is Philip Kim. Sounds to me it is a Korean owner. Very Shady! Here are some breakdowns of some scams we have confirmed that Officetronics / Owner: Philip Kim is doing on the internet. Officetronics claims there products are cheaper than anyone else because they buy them at wholesale. First of all we have been in the electronics computer business for 20 years and we have been an HP Partner for 18 years. There is not wholesale prices from Hewlett Packard all products are purchased from distributors like Ingram Micro, Synnex, Techdata, Arrow Electronics and other authorized distributors. Currently Synnex is the only company selling refurbished Hewlett Packard printers and our insiders tell us they are puchasing all there Refurbished Hewlett Packard goods from Synnex Corp. They are purchasing the goods that are Factory Refurbished from Hewlett Packard and keep in mind Hewlett Packard goods that are factory refurbished come in the original box same as a new product would. What Officetronics is doing is removing the refurbished stickers off the box with a heat gun and erasing the "R" off the model numbers with an erase gun. From our extensive research and testimony's from other resellers Officetronics is clearly selling refurbished goods as new. What I can suggest is if you have purchased from Officetronics to check the serial number of the unit at the website on the bottom. When you enter the serial number it will also ask your for the model number. IMPORTANT the model numbers from Officetronics have erased the letter "R" off every printer so all you have to is is put the "R" back when you check the warranty status. Example Below.
In the serial number section make sure to put the "R" on the model number. Example
Printer HP 4250N is model number (product number) "q5401a#aba" for a new one. A Refurbished one is a "q5401aR#aba" notice how there is an "R" at then end of the actual model number. It must be before the # sign. The #ABA denotes its a US model. #201 means Goverment Model. Also you can call HP tech support at [protected] and ask Hewlett Packard how you can do a test print to show how many prints have gone through that machine. Hewlett Packard keeps records of print counts done on machines this will also help you determine if the printer was used or not. If there any page counts on the machine it means it was refurbished and repaired and not new. Refurbished Equipment are known to fail at higher rate than new products. BEWARE!!!
You will notice your product was either refurbished RMKT means refurbished by Hewlett Packard. Spread this word around the internet so others are not cheated out of there hard earned money. Officetronics is committing fraud and a scam that is hurting other dealers who are honest. The company is owned by Philip Kim and the Marketing Director: Marcelo Calcagnotto are all in on this scam. BUYERS BEWARE OFFICETRONICS IS A NO GOOD. Lots of other dealers to deal with. Officetronics is not worth the headache and nightmare.