OffGamers / failure to deliver
I placed my order with offgamers on 5-30-08. When they first attempted to make contact, it was 3:30 am, making it impossible of course for me to receive my order. They did a better job on 6-1-08, when I received 17 of the 80 mil I ordered for the online game, Tales of Pirates. I also received this message: "We are so sorry! We are currently back ordered on the gold of the server that you have just ordered due to overwhelming response.
We promise that your order will be delivered as soon as we restock the gold, usually within 24 hours. Thank you for your patience and support." I sent them an email concerning the status of my order, and I asked when they might be back in stock. They replied that they were doing all they could, and that there was no way for them to know exactly when their supplier would deliver.
This is perfectly acceptable, but it is now a week later, today is 6-08-08. Offgamers has failed to reply to my second email, asking why it is taking a week to process my order when their email suggested it would only take a day to restock their supplies. I'm worried that I may not receive the rest of my order.
I hope that offgamers and myself will be able to resolve this issue, and I will inform posters of when I receive my order, (or if) and retract this complaint if it is no longer applicable. But for now, I would like to warn Tales of Pirates players that Offgamers is no where near as prompt and reliable as their "reviews" may lead you to believe.
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