Offerwire / Charter / Rebate Scam
Ordered cable tv through Offerwire in May and then began the nightmare of submitting and resubmitting rebate forms for $150 & $40 Visa gift cards. Offerwire had verbal told me in October that my resubmission was valid and I should expect to receive the Visa cards in 4-6 weeks. When nothing came, I called Offerwire again, and they said the order was invalid for the 4th time! Now they are claiming that I was a past customer and that their offer was only good for new customers. I'm sure it's been over 10 years since I had cable and at no time was I told this would prevent the rebate. I don't know why Charter even works with such a disgraceful company and if we had the option of switching to another cable company we would. Since I'm not under contract, I have half a mind to drop our services. We spend $150 a month for Charter, so would it have killed them to let us have a one month rebate. Both companies should be investigated for fraud by trying to lure people in with rebates they will never honor.