oDesk.com reviews and complaints
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Scam Operation Beware from odesk.com
oDesk.com is a scam outfit. They don't care about you, your business, or your projects. They only care about $$$$$.
Recently odesk has been closed my account and without any warning. After chat through odesk team they was saying many wrong comments. After ask they only say that you void the odesk policy. So freelancer please beware from odesk, they are doing misbehave with the odesk users. They don't care about your work or business.
Thanks
The complaint has been investigated and resolved to the customer’s satisfaction.
Account Suspended Permanently without Notify me cause
I am using oDesk platform professionally since about 3 years. I have made a good profile on odesk - https://www.odesk.com/users/~01e6b4980db9650bef. A month ago, I was worked for a client which payment method was verified. He was discussed with me about the job and was told me to make a website. He was wanted to make a fixed price contract, but he was not.. In the mean time I was complete the work and after a week he was hired me with a hourly base contract. When I provide him the job he sent me the money on that work through the hourly contract and odesk has suspended my financial account. I contacted their customer care and they told me to provide them about the work. I provided. But after 1 month, they replied that they has been suspended my account permanently and I can't use odesk anymore. I asked them that what was my fault, but they has not provided any cause, just replied they will keep my account suspended permanently. It s totally a freatraiting decision and now I think my account should be resumed. They also not releasing my funds which I have earned.
hi,
I was requested them many times but they not resumed account
you can contact me on skype here sourav.jns1
Hello sourav_jns
how did your issue with odesk finished? I have same problem with them. BTW, their TOS says this:
2.10 Enforcement of Agreement and Policies.
oDesk has the right, but not the obligation, to suspend or cancel your access to the oDesk Platform if it believes that you have violated or acted inconsistently with the letter or spirit of this Agreement or violated our rights or those of another party. Without limiting oDesk's other remedies, we may suspend or terminate your account, use self-help in connection with our rights to reclaim any available funds, and refuse to provide any further access to the oDesk Platform to you if (a) you breach any terms and conditions of this Agreement or other written policies and procedures posted on the Site; (b) we are unable to verify or authenticate any information you provide to us; or (c) we believe that your actions may cause legal liability for you, our Users or for oDesk. Once suspended or terminated, you MAY NOT continue to use the oDesk Platform under a different account or reregister under a new account. If you attempt to use the oDesk Platform under a different account, we reserve the right to reclaim available funds in that account and/or use an available payment method to pay for any amounts outstanding. In addition, violations of this Agreement may be prosecuted to the fullest extent of the law and may result in additional penalties and sanctions. When your User account is canceled, you may no longer have access to any parts of the oDesk Platform, including data, messages, files and other material you keep on oDesk.
So they broke their own TOS at least twice.
costumer service
Odesk doesn't care about you, they don't care! they are ignoring me for 3 weeks, I lost my contractors, they claimed I redirected my contractors to an external website which I didn't and I have no idea why they accusing me on that, I wrote them so many messages that I have no idea why the claimed that.
They ignoring me and keep asking me the same thing:"please answer your ticket in client center", which I did and did and did!
Now I want to close my account but they still keeping me and my credit card in their database.
Don't work with odesk.com! be aware..
Oh- and yes, they charged me a few times, without me getting services.
They ignoring me and keep asking me the same thing:"please answer your ticket in client center", which I did and did and did!
Now I want to close my account but they still keeping me and my credit card in their database.
Money Stolen
I hired an Odesk contractor in Pakistan. Well i got suckered into paying $1500 upfront to get this done. During the work, the contractor started to clone a competitor's site so I ended the contract immediately. This being said he contractor talked about how he was an expert cloner in chat transcripts. Well now I am stuck with a $1500 charge on my credit card. Odesk will answer your e-mails but that's about it. I am legally trying to get my money back and going through the BBB at the moment but do plan on contacting a lawyer after. The Odesk upfront payment system is flawed! And they won't implement an escrow service like elance.com does! I am so livid right now. If you know of someone who has been affected like me please contact me at [protected]@gmail.com so we can all go after this scam system.
The complaint has been investigated and resolved to the customer’s satisfaction.
It's actually not Elance who's scam, it's their platform that is allowing scammers to think of ways to take advantage of their clients or bosses. This is basically the reason I resorted to other companies like staff.com - I recently hired a developer and was amazed by how how I was treated by the recruitment team. They took care of the hiring process for me and now serves as the bridge between me and my contractor. They made my life easier.
I do not agree with Odesk being a fraud. I work on Odesk as a freelancer and never ever in my 3 years I have taken someones money. You need to look for good providers.
As a response to Machine1376 - I do not hide behind a Pseudonym and I can say this clearly - they don't hire locally because they don't want to pay local prices. In 99% of the time buyers on Odesk are middle mans and pay very low the providers and they sell very high in US. This is the biggest problem, the buyers are just cheap.
I know this is slightly off topic but you must know - Elance abuses your Privacy!
I have just been informed by a 3rd party that elance released my transaction history! This 3rd party (that disclosed he was a 3rd party) approached elance, he is is not a registered user of elacne, there was no subpoena, no warrant and no request from any law enforcement agency but this 3rd party was able to send several well crated emails to elance inquiring about my account, acting as a 3rd party and was able to get access to my transactional history.
Be warned - elance they do NOT protect your privacy.
SPREAD THE TRUTH ABOUT ELANCE
I am a freelance artist who does graphics, web development and 3d art. I WAS is the gaming industry for over 13 years. I hate to rub salt in the wound but...what's wrong with hiring an artist in the U.S.? I live in the great state of Texas btw. I have wasted my time on Odesk, never got a single bite because of the big companies from Pakistan, India, and the Philippines. I am not trying to sound like a bigget, but I resent these companies swarming into a "freelance" environment. They are taking away majority of the potential business that independent contractors who have been hit hard by the economy, like myself, could get . Haven't we learned what outsourcing does to a GDP yet? Guess it won't really sink in until our country is asking for a bailout from China. I NEVER ask for the amount up front. I ask for half just to know I am not wasting my time. I communicate clearly with the clients needs and provide a very accurate finished product. Odesk also likes to place too much emphasis on their proficiency tests. Sighting an example: Hard to impress potential clients on a test based on Photoshop cs3 when Photoshop cs5 is what all good artists work on now. I could go on and on but I will spare you. It's just really upsetting.
When you pay upfront, you should be surprised to get anything done on oDesk. Another sad oDesk story is at: http://blog.colnect.com/2011/03/odesk-warning-for-employers.html
Scam Operation - Beware!!!!
oDesk.com is a scam outfit. They don't care about you, your business, or your projects. They only care about $$$$$. I've always had reservations about hiring freelance workers online. oDesk.com has solidified to me that hiring people online without the benefit of a face-to-face meeting is a very foolish practice. Never again. I opened an account on oDesk...
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Yes i am total agree. odesk.com doing a wrong deal with there users. The account suspend is most hectic without any reason this time and without any warning. so beware from odesk.com