Ocwen reviews and complaints 1
View all 275 complaintsOcwen - hamp progrm
I have applied for the HAMP program and have been denied (per HAMP) because they have not investigated my situation properly and legally. They are denying me only because THEY are stating "I DO NOT LIVE IN THE PROPERTY". I have lived in this property since 1991, have sent proof regarding my living on this property and for the 3rd time they send me the exact SAME letter stating I am denied because I do not live there.
Please Note: I DO LIVE AT THE PROPERTY
I need someone to HEAR me! Help, I need assistance. My only other options is to write Washington, DC (White House), my Congressman/women and get this issue resolved.
They are messing with my homestead and this is not fair. It is as clear as black and white. Please grant me my HAMP package.
Sincerely,
W. E. Hubbard Brooks
The complaint has been investigated and resolved to the customer’s satisfaction.
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I agree, they are weird to work with. I finally got my HAMP adjustment but while it helps in the short term, at the end of 20 years, I still owe them another $116, 000. This must be paid in full at the time it is due. This means another round of attempting to gain financing when I will be well over 80 years old! Not a big deal for me, I probably will be dead by that time but my wife will still have to deal with it.