O'Charley's #399 / Fraudulent charge
I had dinned at the restaurant on Sunday January 9, 2011 at approximatley 6:45 PM. At the conclusion of my meal the waitress (Bianca) gave me a bill which was not mine. I pointed this out and was given the correct bill. I was told by Bianca not to worry about the charge. The charge was posted to my account as pending for 3 days at which time is was post as a charge along with the correct charge. I contacted the restaurant on January 12, 2011 at 1:00 PM at [protected] and spoke to a person who identified themselves as Marko and stated they were the manager. I explained the situation to Marko who stated he was referring me to the person who handles that department. I was placed on hold for 10 minutes at which time I discontinued the call. I made a complaint to O'Charley's Corporate Office on line and by phone and have not been contacted.