Ocean Basket reviews and complaints
The good, the bad, and the ugly - discover what customers are saying about Ocean Basket
Welcome to our customer reviews and complaints page for Ocean Basket. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with Ocean Basket.
On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used Ocean Basket's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.
Whether you're considering doing business with Ocean Basket, or you've already had an experience with them, our community's reviews and complaints will give you a valuable perspective on what to expect. Our goal is to help you make informed decisions about where to invest your time and money, and we hope that our platform will be a valuable resource for you.
Please feel free to browse our reviews and complaints and share your own experience with Ocean Basket. Your feedback is an important part of our community and will help others make informed decisions.
We were not happy with the calamari tubes
Pay day and we are thinking what are we going to spoil ourself with. We all decided that we should have a treat and we decided to buy ocean basket which we normaly do every month even the staff knows that. Mike and Gibson thank you for the friendly service you always provide when you take orders you guys do it perfectly and keep it up but as for the the person who does the grilling i have no words for them.
We ordered Three platters for one and one taw prawn prince 12. All was perfect and tasty but we were not happy with the calamari tubes, they were burnt very crispy and quite overdone and did not taste good at all. We ate but eating something that you dont enjoy beleive you me even your face changes until the last bite. It was not a very good experience and i trust that this will not happen in future as you know that times are tough and R85.00 is a lot for just lunch.
I still have the receipt as well just in case. All in all the cubes just spoiled everything.
The chips were old cold and the rice was cold as well
Our dinner at Ocean Basket was cold and tasteless! That's fine but when we complained at the restuarant - the manager turned a blind eye and disappeared instead of an apology or explanation He offered us a pan full of CHIPS! What an Insult! This is by far the worst eating experience I've had and the response from the manager was even worse.
The Prawns were white, not sauteed and tasteless, the calamari was cold, white, not sauteed- the lemonbutter sauce was thick on the prawns, calamari and mussels. The chips were old cold and the rice was cold as well. The only thing that was well done was the fish. Now tell me - how on earth do you insult me with a pan filled to the brim with chips after such a stuff up?
On Monday 210909 their head office and spoke to Brendan Mc Ghee who took down my contact details and I haven't heard anything from them since. Is he also doing a disappearing act? I'm sure you customers are worth more than just a pan of chips!
I hope this matter won't be taken lightly.
I have made a sim swap 5 weeks ago and still can not make any calls. I have phone Vodacom but have not received any help. I also went to Vodashop in promenade (Mitchell's plain) but to no reveal please help me. I have bought me air time but when i try to make a call the operator responds with my service has been suspended. Please help! [protected].
My airtime expires soon. I can only receive call.
We were treated with disrespect and will not return
Saturday 129 my family and I went to dine.On arrival we were told by the manager that no inside tables were available, but we could place our name on a waiting list, or sit outside. We asked if we could sit outside until a table was available inside. We were told it was impossible.We chose to sait outside.We were previously told we could not book a table...
Read full review of Ocean BasketYou should train your waiters properly
I went to Cedar square ocean basket the frist time 2 weeks ago. ordered a platter for one where i asked specifically for the prwan heads to be ut of. I received my order with the prawn heads still attached and instead they left of the calamari heads. I saw this as a simple mistake and all was forgotten. Last week I went to the ocean basket again, and once again that did the same thing to my order. Te left of the calamari heads and the food was also presented badly. The floor manager did not seem very sorry about the inconvenience caused and even though i ask for the bill and returned my food, i was still hagred for the starter and drinks - this cost should have been carried by ocean basket due to their bad service. You should train your waiters properly!
Giving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.