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nuvell financial services LLC / receiveing a payoff

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Contact information:
nuvell financial services llc
p.o. box 57611
Phone: 800-350-3561
i finance a car through nuvell in may of 2007 the car was total out in march of 2009 and the insurance company paid all of the loan but $1379.02 and i have gap insurnace that did not pay there part so i was left to pay it . so i pay the $1379.02 on july 16 2009 and they cash my check and will not send me a letter saying that the loan is paid off they will only tell me to talk to a collecting agent that have .so what can i do to get them to give me a letter that the loan is paid off

thank you charlie


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N  19th of Oct, 2007 by 
Agree Disagree 0 Votes

nuvell financial services llc - Contract fraud
United States

Car brought 07/28/07 at 5:45 central time and returned car on 07/31/07 to Matteson imports dealership to cancel contract that had not been funded by a lending. Dealership fraudulently signed NEW contract and submitted for Funding anyway. We do not have possession of the car. Looking for resolution in these forms:
1. Refund of $500.00 cash down payment,
2. Refund of $500.00 American Express down payment.
3. Return of 1996 CHY LHS trade-in.
4. Cancellation of contract with refund of all loan funds and other fees associated with the process of getting resolution of this matter, and
5. Correction of credit report.
6. Apology letter from Matteson Imports for this inconvenience
N  21st of Jul, 2009 by 
Agree Disagree 0 Votes
if the car is paid off why would you need to talk to a collection agency?

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