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Nuts.com / Bad service

Cranford, NJ, United States
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Ordered some nuts and dried fruits from Nuts website. I really loved this site in the past and was always satisfied with the product and service, but my recent experience was terrible!
I contacted these guys and told them that my order was incorrect and asked for an exchange. They said no problem and asked me to return everything in order to get a replacement. I even paid some extra for the return shipping!! But these clowns keep telling me they never received anything and that they are unable to send me a replacement. When I contacted the shipping company they said that Nuts company did receive the package! I have no idea who was lying to me and I actually don't care, all I want is my money back!

Jo
Aug 22, 2016

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