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1.0 2 Reviews

Nuts Complaints Summary

0 Resolved
2 Unresolved
Our verdict: Engaging with Nuts at a 0% resolution rate requires careful navigation. Deep-dive into detailed customer experiences to uncover systemic issues. Critically assess their service descriptions against actual user feedback. When interacting, document every detail, as comprehensive records are vital in such scenarios. Exploring alternatives and understanding your consumer rights are crucial steps. If necessary, be prepared to seek external advice or intervention. In challenging service landscapes, informed decision-making and proactive steps are essential for protecting your interests.
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Nuts reviews & complaints 2

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M
5:31 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Nuts order: 5425996 from nuts.com

Hey i ordered some 10 pounds of nuts from nuts.com, I placed this order on nuts.com website on 13th november and it was supposed to be delievered on 20th november 2017, but it has not been delievered yet, moreover when i try to track my order on your site it shows no information available. So i want to know about my order and the reason why it has not been delievered on time.
My order tracking nuber is
 

Tracking Number: [protected]

Plzz help..

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J
4:04 am EDT

Nuts Bad service

Ordered some nuts and dried fruits from Nuts website. I really loved this site in the past and was always satisfied with the product and service, but my recent experience was terrible!
I contacted these guys and told them that my order was incorrect and asked for an exchange. They said no problem and asked me to return everything in order to get a replacement. I even paid some extra for the return shipping! But these clowns keep telling me they never received anything and that they are unable to send me a replacement. When I contacted the shipping company they said that Nuts company did receive the package! I have no idea who was lying to me and I actually don't care, all I want is my money back!

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Is Nuts legit?

Our verdict: Complaints Board's thorough examination reveals Nuts as a legitimate entity with notable strengths. Despite a 0% resolution rate on customer complaints, which invites a closer look, Nuts stands out for its commitment to quality and security. Clients considering Nuts should delve into its customer service record to gauge compatibility with their expectations.

Nuts earns 91% level of Trustworthiness

Perfect Trust Endorsement: Nuts achives 91% ligitmacy per Complaints Board. Highly recommended, yet always stay vigilant.

We found clear and detailed contact information for Nuts. The company provides a physical address, 2 phone numbers, and 2 emails, as well as 4 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

A long registered date for nuts.com can be seen as a positive aspect for Nuts as it indicates a commitment to maintaining the website and its domain name for a long period of time. It also suggests that the company is organized and has taken steps to secure its online presence.

The age of Nuts's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.

Nuts.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Nuts.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

We looked up Nuts and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information

This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.

Nuts.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.

However ComplaintsBoard has detected that:

  • Nuts protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
  • The website associated with Nuts sells gift cards, but it's important to be cautious when making a purchase. Verify the gift card's value and expiration date, check for customer service contact information, and use a trusted payment method.
  • We conducted a search on social media and found several negative reviews related to Nuts. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
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