NutriBlvd / free sample scam
In February, I saw an add from Nutriblvd offering a free sample of Resveratrol..pay only shipping and handling for $ 3.95...credit card number requested.
A few weeks later, I received another package with 60 capsules of the supplement. I realized when I opened that I would receive a invoice soon and waited to have some explanation. On the mailing envelope there was no phone number, no email address. I received a second and third bottle of supplements and kept checking email and mail to read about the sender and notify them about the error. I didn't even open the second and third bottle and yesterday, realized that my credit card had been debited for $ 87.97. I also noticed the phone number of Nutriblvd for the first time.
I call them this morning and talk to a sale rep who gave me RMA number to be able to return the last mailing not the second one although it has been unopened. The person was condescending and blaming me for not having noticed on the invoice that if they do not hear from me they will send a order every month. Upon requesting to talk to a manager, I was told that it was not an option and that I would be mailed an address to contact a manager.
Looking now at the order of the sample, I can see why I didn't notice anything. There is a small Terms and conditions link at the bottom. Also upon the opening of the first order there was no billing information about the charge and the shipping.
I am 54 years old and this is the first time I am the object of such a dishonest way of doing business. I have placed many orders online and have always been satisfied with product and customer service.
All I am requesting from Nutriblvd is to have a second RMA to be able to return and get a refund for the second shipment that I even kept in an unopened envelope.
I am waiting to hear from them before I ship RMA [protected] so I will ship both at the same time. I also request an official receipt for the first bottle that I opened and therefore paid for.