NutraLean/ SupportBrcltd.com / Unauthorized transaction
My problems with this company started on April 26, 2013 when my daughter, on my authorization used my card to order NutraLean Green Coffee Diet pills which has been advertised on television. My daughter called the company and spoke to a representative named Kim. Kim was professional and talked to my daughter and told her that any information she gives will be confidential. April 29th the pills arrived. Everything was fine until May 08 when I noticed two small amounts taken out of my account. I didn't pay attention until May 11th when 39.95 was taken out of my account. When I went on my bank account I saw that it was taken by a company called "Lifestyle Periodical Billing Support" which is better known as "supportbrcltd.com. I never heard of this company before so I called them. I spoke to a fellow named Robert. I asked Robert who were they and why was 39.95 taken out of my account? He then asked me the last six digits of my card. After I told him that he then told me that my daughter purchased a porn website! I then told Robert that my child never ordered any kind of website and the money was taken out of my account unauthorized and I wanted it back in my account, He said that my money would be refunded within 7 to 10 days. I then called my credit card company and had them close my account. Now not only do I have to wait almost two weeks to get my card but I can't get to my account until this card arrives. Now NutraLean is the only company that has my daughters name and my card number so I know that they are the only ones who gave out our information. When you order from these people then supportbrcltd.com will make an unauthorized transaction on your account and will tell you that you ordered some porn website when you didn't. Not only did I report them to my debit card company but there won't be any more transactions on this account. Whatever you do don't order from this company because they will pass out your personal information.