nuthouse 202 east 29th street nyc 10016 / rude and laughing at customers, horrible service. there are no returns no matter what. you loose your money.
This location has personnel that is very rude and the employees laugh at the customers when they go to the store to complain about a purchase. Their policy is not to return anything that has been opened. How are you to know when a product is not working properly.
When you ask for the manager to try to resolve a problem with them; the manager hides and sends the employee back and they give you the run around. Besides they get nasty and make the customers angry. they stand around like they do not know what is happening. And if you tell them too much they all start laughing. They say the work F. there is always different employees you ask then for an item they give you a different and they do not have any knowledge.