The most trusted and popular consumer complaints website
Explore your opportunities! Create an account or Sign In

Nu Star Motors / Sold me a Lemon of a car and warranty did not cover what was promised

1 2300 Mine Shaft Lane, Ste. KRancho Cordova, CA, United States Review updated:
Contact information:
Phone: 530-672-0749

Problem: A "lemon" of a car. I bought my son a 1995 Acura Legend from Nu Star Motors in Rancho Cordova in August 2007. I'm a single mom and took my two boys to get my oldest a car. Of course the salemen/and finance person made lots of promises regarding the car. Such as fixing a dent. (Never fixed) I bought a used warranty and when it came to using the warranty, it did not cover anything the finance person said it would cover. I did not even get a copy of the warranty agreement. After all this I repeatedly called and faxed to cancell the warrenty back in March, 2008. To this day they have not return the cancelled warranty premium nor has anyone contacted me regarding it. I have tried leaving messages, faxing letters and even sent a certified letter to get it resolved. The car runs like hell and I still have no money to fix it. It has something to do with the engine. I have all the information and facts that is wrong with the car. I had to finance the car and still owe about $5K to my credit union. I also called the warranty company and they said they mailed out a check for the cancelled policy to Nu Star on 7/14/08, the check cleared on 7/23/08 per Drivers Edge Warranty Co.. I gave Nu-Star until 7/31/08 to send me a check or else. I actually faxed all the information to their corporate office in Shingle Springs since the Rancho Cordova shop is closed. I don't know where to go from here. If you can help me I really would appreciate it. I don't feel confortable to have my son or myself drive the car but I still owe so much on it. I can be reached at [protected]. I would like Nu-Star to pay me what I paid for the car!! Thank you Silvia

Si
Sort by: UpDate | Rating

Comments

  • Me
      28th of Aug, 2008
    0 Votes

    Take them to small claims court, or court DEPENING on the amount sueing for. Report them to Bureau of Automotive Repair?? Report them to BBB, even though they are not accredited with them any longer. I wonder why?? Oh, I know why...they are crooks, that is why they are out of business, I am supposing or just another one of their sneaky way to do business.

    Also, can you find out who cashed that check or signed it?? ILLEGAL written all over it!!!

    Did you have any dealings with Larry Wong??? Now there is a real winner.

    Good luck!! Don't let them get you!!

Post your comment