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NTB / National Tire & Battery / overpayment refund on credit card not received

woodridge, IL, United States

One week ago I requested a refund and was told I was going to see it 3 to 7 business days electronic deposit. Customer service supervisor said I would receive a call with status update on inquiry. I called multiple times and checked with my bank..no transfer from ntb..no call from customer service..no longer am showing positive balance. Where is my money?

Ci
May 18, 2017

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