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NTB / National Tire & Battery / discrimination

Humble, TX, United States

I feel as though I have been discriminated by your company. I arribed at your store front location at 10515 North Sam Houston Parkway Humble TX 77396 for an oil change at 5:45 and was refused service. Now my understanding is that your store closes at 7:00 but your website says 8 pm.. Anyway I was there early enough to get an oul change. I have been going to NTB for several years and I have never been dismissed or told I need an appointment especially if I arrive more than an hpur before closing. Mendo was the employee . I have pictures of the location and I am still currently in the parking lot. I am very upset because I drove several miles to your location. If you want customers to make apppintments to ne serviced then you need to advertise that. Very upset and expect some response to this incident. I have never been turmed away because i did not have an apppointment
I refuse ti ne treated like this in America. I will also be filing with BBB.

NTB / National Tire & Battery
NTB / National Tire & Battery
NTB / National Tire & Battery
NTB / National Tire & Battery
NTB / National Tire & Battery

  • Updated by T Hebert, Oct 25, 2017

    Discrimination

    discrimination
  • Updated by T Hebert, Oct 25, 2017

    Refused to service my vehicle

Th
Oct 25, 2017

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