It is very kind that you leave your complaint at the board. But can you help us to treat with this merchant?
We need your complain letter which include:
- Your name
- Your address
- Your phone and available time for us to call you.
Bank for Foreign Trade of Vietnam - 198 Tran Quang Khai, Hanoi, Vietnam
OnePAY JSC - 39A Ngo Quyen, Hanoi, Vietnam
- Describe your situation (include Order Ref, order amount, Express mail No, your bank name.. and all things that you can help us).
It is very good if you can send us by a hard copy with your signature and send us by herein address (before sendding, let me know by leave me a message).
Nguyen Viet Truong
8th Floor, VinaPlast Bulding
39A Ngo Quyen
If you would like to send us by email, please leave me a message in this board. I will note you my email address.
Thank you for your understand.