NPG Cable — Technical Difficulties Department and Manager
NPG Cable is the WORSE company I have EVER had to deal with!
I am calling them just about everyday due to not being able to rent movies
and being told different stories. I can go on and on about this company.
I have even talked to the local cable Manager to only get several
different stories from her! In the last 2 months I have been calling the
company just about on a daily basis, in the last 3 weeks I have had 3 technicians come out to fix my cable box only to be told that the problem is in the office not here, but they just keep passing the buck.See Top 10 Worst Companies in Kingman, AZThis morning I woke up to find my cable box not working AGAIN! Do I keep calling them?
I have asked for the Regional Office phone number but have never
been giving it, instead they say, "well lets see, I can fix that for you, " RIGHT!!! I am about to go through the BBB and see if they can do something, (at least to give a heads up to people how this company operates) there have been a few complaints filed with them already.
Any suggestions people, do I keep bothering them the way they bother me?
Do I keep calling the Manager? Do I call the main office?
I DO NOT RECOMMEND THIS CABLE COMPANY AT ALL!!!
Dissatisfied in Kingman Arizona!