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Nova Car Hire / Late offer not fulfilled

1 Ireland Review updated:

I applied to Nova Car Hire to rent a car for 9 days in Ireland weeks before I was to depart and was given a quote but decided not to accept it. I received a late offer from Nova Car Hire on Friday 24th July which I accepted and phoned Monday 27th to check that everything was in place the day before my departure to Shannon the following day. I was told that I should have received an email (which I didn't) telling me that they could not fulfil the offer. I find it upsetting that they could make this offer so close to my departure and not be able to fulfil it. I had to pay over £200 more than the offer they made. I did receive an email from Nova but the car offers were in excess of the one I hired.
yours Greg Cooper

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Comments

  • Da
      27th of Oct, 2017
    0 Votes

    I have created a Facebook group "I hate Nova Car Hire (from County Kerry, Ireland)" and you are welcome to join the group and help me warn others.

    I hate Nova Car Hire (from County Kerry, Ireland)
    Link: https://www.facebook.com/groups/1643743682344909/

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