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Norton / norton antivirus debit

1 United Kingdom Review updated:

My name is Kenichiro Thomson and I bought a Norton anti-virus package a few years ago.

I was under the impression I had cancelled the direct debit however I seem to have been charged £84.99 in my account ending in 826.

I would like to have this refunded as I haven't used your Norton product and believed I had cancelled my subscription. Could you please make sure this does nt happen in the future again please.

If you need any more Information please e-mail me at Kenichirothomson@gmail.com

Many Thanks,
Ken Thomson

Kj
Jul 8, 2018
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Comments

  • No
      10th of Jul, 2018
    0 Votes

    Sorry about the trouble. We were not able to locate any product details under the email address that you have provided. Also, we do not recommend you to post any of your personally identifiable details on any public posts. We suggest that you contact our support at: www.norton.com/contactcs. We can collect more details and help you get the refund.

    Thanks
    Raj
    Norton Support

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