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Norton Antivirus Software / overcharge on credit card

1 United States Review updated:

I was overcharged on my credit card . I requested a downloadable Norton 360 version 2.0 upgrade. From DRI SYMANTEC STORE I was charged $119.98. My invoice says it is $59.99, and extended download service is $9.99. My bill should have been $69.98 total. I only want a one year program. Please credit my account. Order #[protected] orderdate Apr.- 05 - 08 Thank you
Karen Peterson

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Comments

  • Ma
      6th of Mar, 2009
    0 Votes
    Norton Antivirus Software - Did not renew this on my new computer
    Norton Antivirus Software
    62
    Hudsonville
    Michigan
    United States
    Phone: 616-481-5185

    Hi
    I bought a new Dell computer in September and I did not subscribe to Norton Antivirus again. Best Buy did not bring the software on my new computer - They said I had to buy a different one. I have Spyware now. Please take the amount off my American Express Card. I no longer have that computer. Thanks
    Marge Elling
    6294 Melbourne Ct.
    Hudsonville, MI 49426
    616-481-5185 cell phone

    We are in Florida so I do not have my old contract with me. Thanks

  • Ma
      6th of Mar, 2009
    0 Votes

    Please take the charge off my American Express - Thank you

  • Sc
      9th of Mar, 2010
    0 Votes
    Norton Antivirus Software - Wrongfully charged!
    Norton Antivirus
    Houston
    Texas
    United States
    Phone: 832-233-1510

    we never authorized Norton Antivirus on our computer. We use McAfee and Spyware Blaster. We want a refund.

  • Du
      9th of Mar, 2010
    0 Votes

    Yeah. Give out your phone number and almost no information. You really expect to get your problem solved? You've got to be the dumbest person on this site. Go eat a dick.

  • St
      12th of Mar, 2010
    0 Votes
    Norton Antivirus Software - Wrongfully charged!
    Norton Antivirus Software
    Clovis
    California
    United States

    To whom it my concern:

    I jsut recently added some cash tto my PayPal card an thought I would check it, I wasn't able to run my card online and wasn't able to used it at any stores, etc. Thought I should check my balance an this is when I noticed that I had this charge on there that I didn't authorize. When you purchases a new computer Norton offers you a free trial which I took but have only had the computer a few says. NEVER did I authorize this transaction. The free trial I did do but that was only for a few days. Please take this chargeoff my conputer.

    Sincerely,

    Stacy GRieco

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