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Norton Antivirus Software / overcharge on credit card

1 United States Review updated:

I was overcharged on my credit card . I requested a downloadable Norton 360 version 2.0 upgrade. From DRI SYMANTEC STORE I was charged $119.98. My invoice says it is $59.99, and extended download service is $9.99. My bill should have been $69.98 total. I only want a one year program. Please credit my account. Order #[protected] orderdate Apr.- 05 - 08 Thank you
Karen Peterson

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Ma
  6th of Mar, 2009
Agree Disagree 0 Votes
Norton Antivirus Software - Did not renew this on my new computer
Norton Antivirus Software
62
Hudsonville
Michigan
United States
Phone: 616-481-5185

Hi
I bought a new Dell computer in September and I did not subscribe to Norton Antivirus again. Best Buy did not bring the software on my new computer - They said I had to buy a different one. I have Spyware now. Please take the amount off my American Express Card. I no longer have that computer. Thanks
Marge Elling
6294 Melbourne Ct.
Hudsonville, MI 49426
616-481-5185 cell phone

We are in Florida so I do not have my old contract with me. Thanks

Ma
  6th of Mar, 2009
Agree Disagree 0 Votes

Please take the charge off my American Express - Thank you

Sc
  9th of Mar, 2010
Agree Disagree 0 Votes
Norton Antivirus Software - Wrongfully charged!
Norton Antivirus
Houston
Texas
United States
Phone: 832-233-1510

we never authorized Norton Antivirus on our computer. We use McAfee and Spyware Blaster. We want a refund.

Du
  9th of Mar, 2010
Agree Disagree 0 Votes

Yeah. Give out your phone number and almost no information. You really expect to get your problem solved? You've got to be the dumbest person on this site. Go eat a dick.

St
  12th of Mar, 2010
Agree Disagree 0 Votes
Norton Antivirus Software - Wrongfully charged!
Norton Antivirus Software
Clovis
California
United States

To whom it my concern:

I jsut recently added some cash tto my PayPal card an thought I would check it, I wasn't able to run my card online and wasn't able to used it at any stores, etc. Thought I should check my balance an this is when I noticed that I had this charge on there that I didn't authorize. When you purchases a new computer Norton offers you a free trial which I took but have only had the computer a few says. NEVER did I authorize this transaction. The free trial I did do but that was only for a few days. Please take this chargeoff my conputer.

Sincerely,

Stacy GRieco

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