Norton / antivirus auto renew

United States
Contact information:

Have not used this product in over two years. Saw charge on my credit card. Called Norton to remove the charge. Customer Service rep verified no activity on my account since 9/2013 (today is 12/11/2015), stated sent auto renew notice to an email that I shut down well over a year ago, yet will not refund a charge of almost $100 to me. Shame on Norton for scamming someone who WAS a loyal Norton customer for well over a decade. I'll never use this company again for my personal or business use. I'll make sure I tell as many folks as I can about the customer unfriendly policies of this company. Shame, Shame, Shame on Norton.

Dec 11, 2015

Post your comment