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Norton Annual Renewasoftware / unauthorize charge on american exprees

1 Waltham, MA, United States Review updated:

was charged on my american express for norton annual renewasoftwarewhen i orderedsymantec hp cpc softwaresymantec hpcpc on lie order how do i get 66.98 back that was charged to my credit card

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Comments

  • So
      17th of Feb, 2009
    0 Votes

    You ordered Symantec software and were charged? I'm not sure I understand the complaint. What exactly is HPCPC? Did you not get the software? I think its time to settle down and really think about whats going on and try again. With a little more information it may be possible to help you get in contact with the folks who can help.

  • Na
      26th of Feb, 2009
    +1 Votes

    This morning I renewed my annual Norton Internet Protection service. The cost to renew is $49.99

    15 minutes after renewing, I logged into my online banking & in the pending charges were 3 separate charges from Norton!

    Two fees for $49.99
    One fee for $59.99

    That's $157.97 dollars.
    That's $109.98 more than verbally discussed.

    The person that helped me was Pavankumar Munnalal Shrivastav from Symantec Support.

    I spent over an hour with someone on the phone that could not correct the situation before being transferred to his supervisor that offered the same rhetoric nonsense.

    A+ on your customer service mate!
    Now refund the money from the unauthorized charges!

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